RoBUS Mortgage - Love Your Mortgage Loan Commerce Dr, Salt Lake City

We love working with Melissa and Jessie! They made closing so easy and even got us closed earlier than expected. A lot of this stuff can be overwhelming but they do a great job at explaining things in terms we understand. They are also so personable and we have loved getting to know them as people!

I had the pleasure of working with Melissa on a home loan earlier this year. She is absolutely the best! I was impressed from the get-go in regards to her responsiveness, honesty, and courtesy. She really went above and beyond in addressing my concerns during the loan process, and she was always transparent. I will 100% call upon her services for any future purchases/refinances. Highly recommend.

Melissa and her team where awesome to work with! My husband and I have been married for four years and have two moderate homes. We wanted to simplify and save. What we thought was going to be very complicated process was made very smooth thanks to Melissa's help. We were kept in close communication and had all our questions answered in a timely fashion. Thank you!

We were so impressed with Melissa when we worked with her on a property in SLC, that we went back to her for a property we are purchasing in California. Through the years, we have worked with big banks within their “private banking” division. Melissa has made the process so much better. She is professional, knowledgeable and hard working. We have also worked with Melissa’s associate, Jessie, who is every bit as personal and helpful. They are ALWAYS available at any time to move the process along - via email, text or phone. First Utah Bank, which is also incredibly customer service oriented, is the entity that initially referred us to Melissa. What a difference !! We highly recommend Melissa and Jessie at RoBUS Mortgage. Respectfully submitted - Marc Mariani

Melissa Smith is phenomenal!! Our situation is complicated and diverse, requiring a more creative, think "outside the box" mentality. Well, Melissa did just that and navigated everything with ease and got the job done! She is very professional, kind, efficient, and responsive. She made things easy to understand and was extremely thorough. We enjoyed working with her so much that we have her working on two more scenarios for us. I highly recommend Melissa to anyone, client and realtor, needing an excellent loan officer to work with.

My brother and I recently bought a house in Salt Lake City using Melissa Smith as the mortgage broker. She did a fantastic job. Although we both have good credit scores, we both also have non-traditional income streams. Melissa was willing to accommodate our unique situation and despite this complexity, got us a very low interest rate and low fees. Communicating with her was super easy and she was very responsive to any of our requests. When questions or obstacles arose, she didn’t give up but was determined to find a solution. This is the fifth time that I have bought a home so I can say by comparison with previous brokers that Melissa truly excelled at all aspects of the transaction. I highly recommend using Melissa as your mortgage broker. She will get it done.

I have worked with Melissa a few times now and I can’t even start to express how great she is to work with. This was the first time meeting Jessie and I have to say she is going to be an excellent addition to the team. Melissa and Jessie were efficient, transparent, but most of all genuine. They made this last transaction absolutely painless. I can’t wait to work with them again. It’s a huge bonus to have a great “go to” team. Thank you guys very much.

Melissa and Jessie were truly wonderful to work with. I hit a snag initially but they were gracious and patient, and when my situation was back on track, my refinance went through seamlessly. Both Melissa and Jessie are incredibly responsive, knowledgeable and thorough, and just downright nice. It was a pleasure using Robus Mortgage, and I saved a ton of money, too.

Melissa was wonderful to work with! She was always responsive and informative. She answered all of my questions and was super positive and patient with me. I got a fantastic rate and she made it really easy. I didn't feel like I was hit with anything unexpected and she explained all of my fees and options. I'll recommend her to everyone!!!

Melissa & Jessie were both so professional/attentive and answered all of my many questions and explained everything every step of the way. They even got my loan done early with multiple set backs and complications on my end which I very much appreciated. I have worked with other loan officers in the past and small mistakes or lack or due diligence caused last minute stress and late closings which was frustrating and inconvenient. I would highly recommend them to anyone in the salt lake area looking to buy a place! Thank you so much Melissa & Jessie!!