River City Pawn & Jewelry Main St, Schertz

I would give these guys zero stars if I could. Beware of coming here , the boss “forest” and his employees know absolutely nothing about firearms or firearm attachments. So if you come to pawn or sell a gun or attachments for guns , DO NOT COME HERE. The goofball of a boss “forest” had the audacity to tell me my 2015 model EO TECH HYBRID HOLOGRAPHIC/w magnifier. Was a fake because of the bar code on the bottom. He took no time to run the model and serial number through EO techs website , (where the attachment was purchase mind you). Come to find out by one of his employees, he low balls attachments for guns , and guns themselves because he comes in and takes them for his own personal collection. Do not give this business owner any kind of business when it comes to firearms. I am a veteran of the marine corps and I am super displeased with this business and his employees , and to have the audacity to make a mockery of someone who has served is utterly disrespectful. Will never be returning to this location. His loss another stores gain 👍🏻

This Pawn Shop located in regional area of Schertz, is in a very small building, but it is very well organized and prices average. The employees are very friendly and are more than happy to help you. They have a excellent selection for there size. Check them out!

The guy tells me he will come down from $299.99 to $225 on a Stihl chainsaw. After we take it outside to run it come to find out the bar is ruined. We go back inside to look up a bar and see how much it cost he says he will come down $60 for the price of the bar. He then says "How much is that?" I say $165 and he laughs sarcastically and says "From $299?!" I said no from $225 as agreed. He says "Well thats why I came down to $225!" He says I will come down to $200 and that's it. This guy tried to sell me a saw he knew was broken??!! Then went back on his word to come down $60 more. I have made purchases from here before but will not be back. Don't trust this pawn shop!

Extremely rude & disrespectful I only had issues with 1 of the staff, the other gentleman seemed enthusiastic about his job but one staff member seemed so bothered by the fact that I was trying to sell a large tool that was in the back of my truck so he rolled his eyes, sighed & walked outside like a pouting baby so I asked is that okay? Because he seemed so upset that he was having to do his job.. & his response was just we'll see.... I'm glad we didnt make a deal I took my tool to another pawn shop which treated me respectfully & gave me a fair amount for the tool I was selling. Again not upset with offer given for my item but just the lowsy customer service Will never return to or recommend this shop to anyone.

Great place to sell items! Those negative reviews you see are people that didn’t get their way. These guys will do everything to help the customer! Awesome group of guys at this shop.

LOVE This pawnshop!!! They really care to take care of there customers. It isn't a big chain that doesn't care about there customers. They will do what they can to always help you and are very friendly. Cool guns and extravagant Jewelry. The owner is a very nice guy and down to Earth.

I've been a customer ever since they opened up. The first year or 2 were great. But these days with the clientel are very different. I had literally spent thousands of dollars there, but the atmosphere and attitudes of the employees varies from somedays friendly to some days with no acknowledgment of your past and previous dedication to the store and all the funds that you have been directed their way. Being a public business means workers must be able to bond and promote theirselves to be on spot and friendly all the time and especially appreciate there customers. If not, they should not be working in a public and store environment. Maybe a cubical in front of a computer would be more fit for that type of person in an office environment. Public business means always being on spot for your customers all the time no matter how you feel that day or what problems you bring to the workplace. A thank you now and then would be a start.

Ive been to my fair share of pawn shops, and honestly, i can say that this one was definitely different! I was bringing in a few items (because i needed cash) and the man asked what amount i was wanting. So i told him and he said ok. Well by the time we were done he suggested that he could give me more if i wanted.......huh? I was dumbfounded because i aint never been to a pawn shop that wants to give u MORE!! To say the least i was impressed and i will definitely be back.

They don't see value in Customers we are worthless here!!! Made me think, I should have died in Iraq!!!

This is the second time I've tried to sell something to these people. I gave them the make and model of the pressure washer I was trying to sell. Its a 500 dollar pressure washer brand new at Wal-Mart they told me it was only 300. When clearly she was quoting the cheaper model in the pic right next to it. Lowballers... And cons. Twice they have done that to me. Not very honest. They are just betting on the person on being either extremely desperate. Or highly addicted to some sort of substance. I would recommend this place. If you were thinking about giving meth a whirl. And only need some drug money. Wheither its a diamond or a chainsaw. You will be offered 75.00 bucks. Awful place. Staff are crooks. Which is why i did not sell them my items.