Ricart Hyundai S Hamilton Rd, Groveport

Friendly professional service. Ask for Renee he is awesome! Thanks for a pleasant auto buying experience!

Exceptional service. Our associate Rene was very knowledgeable and professional. He laid out our options and was a joy to work with.

There are two positive things about our experience with this dealership and that of the others in their megamall. First, the place is enormous and they have about every model of car you might want to check out, all in one place. Also, the cars out on the sales lot are unlocked and can be accessed by customers. There is no need for a salesperson to go hunt down a key. This was great because we could sit in different models and quickly ascertain whether or not they had enough leg room and head room for us. But the customer service? We experienced none. I'm just going to paste what I wrote them rather than re-write everything for this review. My husband and I visited Ricart Saturday. Since your group is so large and has so many makes and models available, we thought it would be a great way for us to finish narrowing down our choice for our next new car. We are looking to buy within the month. After our experience at your dealership, however, it will not be from Ricart. We first walked into the Hyundai showroom. It was raining when we approached the building from our car. Two male employees stood talking beneath large golf umbrellas. Neither looked our way or acknowledged us in any way as we walked in the rain. We were both surprised that neither of these men offered to escort us the rest of the way into the showroom when it would have been such a simple courtesy. Once in the showroom, we were asked if we'd been helped. We said we had not, but would like to talk to someone about the Veloster. A salesperson was paged to the showroom over the PA. We looked at the cars inside and waited. We saw associates in the doorways to the offices adjacent to the showroom, but no one even said hello. We waited just under 20 minutes before we gave up and left the showroom. We walked over to the Nissan showroom and looked at a few cars inside as well as some outside. We came within a few feet of several salespeople, but again not one acknowledged us. We continued over to the Kia area and walked around outside looking at the selection of Souls. With the exception of the associate who first paged someone to the Hyundai showroom, no one spoke to us or even acknowledged us in a non-verbal manner with a smile or nod of the head. After driving an hour to your dealership, we found ourselves sorely disappointed by the lack of customer service. Even if salespeople were busy with other customers, someone -- ANYONE -- could have greeted us and asked what brought us there. Someone should have offered to take our information and had someone contact us. We were totally blown off. You have lost any chance of our buying from Ricart. We are going to stick with smaller, local dealers who appreciate the customers who take time to visit.

Rene was outstanding as our salesman, very personable and listened to our needs for a new vehicle. Ricarts process was as painless an experience we have ever had purchasing a vehicle.

I love my Hyundai Elantra!!! Pete was my salesman and he did a great job! He followed up with me a couple times since I got it in October just to see how I was doing with the car! He really seemed like he cared about the car I was getting and helped me understand all there was to know about the car. I tell everyone to go to Ricart for any and all cars. They do there best to get you in the car you love and do it with a smile that's not fake lol

I admit I was very intimidated driving into the huge auto mall. Only being 23 with limited credit history and a car loan I was still paying off on a 2009 hyundai, I wanted to be very realistic with my expectations. I was immediately greeted by John Verdine who instantly calmed my nerves and made me at ease throughout the entire process. He was very interested in ensuring that I get the best possible deal with something I'm genuinely happy with and can afford. I have him and Ricart Ford to thank for giving me such a fantastic opportunity. I'm beyond thrilled about my positive experience and they have earned my business for lifetime thanks to Mr. Verdine. Thanks for not turning me away and investing your time in me and ensuring I left that lot with something I'm proud of.

Vanni was great, she really worked with us... She showed me how everything works. She took the time to pair my phone... even though it was cold and dark!

Our sales person Keenan was great, very helpful, friendly and respectful. We needed extra help setting up all of the apps etc and he was very patient. Thanks again to Keenan.

Our salesman Case Chamblin was recommended to us by a friend who also bought a car from him. We are very happy with the service we received from Case and all the other people who helped us today!

I would like Ricart to provide more room in the waiting areas to allow for better social distancing. This is only because in Ohio customers are allowed to not wear masks. More outdoor seatings such as a few plastic chairs and a tent might suffice.