Rhode Island Student Loan Authority Jefferson Blvd, Warwick

Best private student loan rates I've found now for several years. I like the idea of going thru a non-profit rather than a bank just trying to make a buck. Lots of good info on their site to help students understand the loan process and not borrow too much. They only offer fixed rate loans not risky variable rate options. If you need to borrow RISLA has been a good option for us.

This is now my second year using the RISLA loan system and I continue to be extremely disappointed. After hearing such great reviews about it I was excited, however after using the system for 2 years those reviews are far from the truth. I have yet to talk to a customer service rep that wasn’t actively eating in my ear. They also offered little to no help, assuming that I can just “figure it out”. At first I thought maybe it was just a COVID problem until it’s occurred the every single time I need a loan. The disconnect between their partner company, UAS, is absolutely insane with zero communication between the two companies. If you truly care about making college/student loans as easy as possible, stay far away from RISLA.

RISLA was my last hope for refinancing my ridiculous loans I received from another private bank. RISLA was always super responsive, Abe for instance always answered my calls and was super helpful in the process of refinancing. I would recommend RISLA for any Rhode Island Student I wish I knew of them in my freshmen year, it would've saved me money and stress. Great agency!

Awful people to work with, wish i could Do 0 stars. Could not refinance a student loan with them that i have had never missed a payment and have paid ahead on. Wanted to get a better rate but i was jerked around constantly by them.

RISLA has two things that no other Student loan company has. 1. Fantastic customer service & 2. The best loan rates. All those giving them 1 star are just overachieving angry birds. Good Job RISLA for making my process simple.

RISLA is a great way to find a college loan that fits your needs. I have used them for the past 3 years and have had great customer service support. As the parent of a first time college student, the daunting task of completing the paperwork was made much easier by their customer support team. I called with several questions & was always answered in a timely manner. We have worked out payback options that fit our family's budget. I would highly recommend using them for your student loan needs.

The rates are okay, but the customer service (if anyone even picks up the phone) is horrendous. No one is capable of getting simple tasks done for you. Payments for my husband's student loans took weeks to go through -- all the while accruing a ridiculous amount of interest. Once they heard we were looking at other companies for refinancing, they would not provide an updated statement for our applications to other banks. I'm pretty sure this is illegal! Either way, after over a month of pestering them for a statement, CommonBond finally let us apply with just screenshots of the loan amounts. Refinance and get away from RISLA asap, or even better, don't take loans from this company.

I cant say enough good things about the team at RISLA. They were amazing and extremely helpful through the whole process. They return phone calls and emails promptly and truly go above and beyond. Every company should follow their ethics when running a business. Thank you everyone at RISLA for helping my family secure my son's higher learning.

RISLA is honestly a terrible company to work with. Their staff is often unhelpful and they have very high interest rates (or at least they did when I got mine). It takes advantage of young kids who are trying to get an education if you ask me, as their rates were almost double the average fed loans (in my case). I am from RI and used this lender, but there are plenty of other good options for young kids to explore. Looking back I wish I had done that instead of just going with this one because it is local. I graduated and am in the process of refinancing for a MUCH better rate. I would recommend anyone who graduates with RISLA loans to REFI ASAP while rates are good. Other lenders that help graduates refi (google the top ones) have amazing customer service to compared to RISLA and will provide significantly more competitive rates.

I have used RISLA for 6 student loans for my kids at a university in Connecticut. There are always challenges and questions that come up with each loan application and the support from RISLA has been top notch. All of my questions were answered in a timely manner and usually same day. My son still has six more semesters and will most likely use them for his student loans.