Home Loan Investment Bank, F.S.B Home Loan Plz, Warwick

I’ve recently applied for a Title I home improvement loan through Home Loan Investment Bank. The process has been quick and Max has been extremely helpful through the entire process, answering all my questions. I would encourage anyone needing a home improvement loan to consider Home Loan Investment Bank. It’s been a great experience.

Buyer beware, worst bank I have ever dealt with. They lie to you on the phone. You will get a different story every time you call. Do not be fooled my low interest rates. You get what you pay for!

The only thing I want to share is that it is frustrating that I can no longer make a loan payment online. When I try, it says "We cannot process your transaction. Please contact customer service." I called to find out why this happens and I was told it is because of a website update and if I have the old version bookmarked, I should use that. Well, I don't have it bookmarked, so I'm out of luck. I am still able to make my payments over the phone (although there is a $5 fee for this), but three or four months have passed since I first experienced the issue and when I again try to make a payment online, I get the same message. I really wish this would be taken care of. Convenience is everything.

Chris Tibbetts has been a great asset to us in our endeavors of home improvements. We have just completed a second loan for our home and it was the easiest and most efficient customer service we've had. Thanks again Mr Tibbetts!

We have just completed renovations to our kitchen and bathroom thanks to Home Loan Investment. We just recently purchased the home and it needed updating. Because they do not require any equity we were able to get everything done within 5 weeks of purchase and it looks like a new place. Thanks Paula and your team, we will be back!

Don't even think about loaning a car or Home Mortgage. Worst ethical and unprofessional people i have ever spoken in banking sector. I was late on my car payments and was unemployed. Person that i spoke to, she was almost asking me to go outside and beg for the money that i owe and pay them. She wasn't trying to find any better solution which in two years i paid on time. Shame!!! This place needs to be investigated and shut down!

I received a mortgage from Home Loan Bank and it was a pleasant experience. We closed on our home under 30 days I will defiantly be getting another mortgage from this bank in the future. I would highly recommend doing business with Home Loan Bank. Thank you

Interestingly enough my 17 year old first car financed through Home Investment Bank. This is the only financial intuition who is not offering any help to its customers in terms of deferred payments. This is a trying time for us all during this crisis not only in the USA but the world!!! I will never do any additional business your organization!!! Will REFI this loan ASAP!!!

Can't log in on the website to pay my loan. 3 month's and my password never works. No 'forgot your password'help. So late fees every month. Try to get anything but a recording. Good luck. I am refinancing with USAA.

Horrible customer service. I have been trying to make a payment over the phone for more than 10 days. Going in circles being transferred from rep to rep and have not made my payment yet. I regret picking this bank as my loaner.