Revolution Mortgage Olde Worthington Rd, Westerville

Our experience with buying our house and refinancing our house could not have been any easier without Amanda Budd. She explained everything and really helped us with it all. I honestly think if she was not there to help we wouldn't have gone through the process that quickly and simple. Thank you again Amanda I would refer and recommend any day

Taylor Franzi was an incredible loan officer. Everything with our refinancing was handled so efficiently and with a great result. I highly recommend her for anyone looking to purchase a home, or refinance.

I worked with Tom Harless at Revolution Mortgage. This man made the impossible happen. He took my very difficult loan case under the pandemic circumstances and made it possible. Tom Harless worked nonstop with me and my family to be able to get this loan for 2 months straight. During these 2 months, he fought very hard on our behalf. I received the upmost respect from him. I highly recommend Tom to any body who is looking for a loan officer who will take care of you like family.

Extremely knowledgeable and very easy to work with. Communication and correspondence was detailed and quick. This is my second time going through a mortgage and closing with Revolution and I would highly recommend Brett Thomas and his team to anyone.

Overall great experience! Dave is awesome and made the process as smooth as possible! Dave was there every step of the way and made sure we understood what was going and what was expected of us. Dave also help during all hurdles in the home buying process! The staff overall was awesome and would strongly recommend for veterans and first time home buyers!

Working with Revolution Mortgage was the best and easiest mortgage transaction I have ever had. The iPhone app was fantastic! Tom Harless was the best and I highly recommend he and Revolution to anybody looking for mortgage or refinancing help

I recently refinanced with Revolution Mortgage and Malcom Stefanitsis did a fantastic job! He as able to get me a 2% interest rate with minimal fees added the the loan. I highly recommend!

Todd Utrup worked with me from the beginning to the closing explaining each step of the way. He is professional and very detail oriented. I liked the whole refinance process. Good job and thank you all!!.

Christy Spencer at Revolution Mortgage exceeded our expectations. She was super responsive, informative, and thorough. If you are in the market for a new home, please reach out to Christy, you will not be disappointed!

I would honestly give Revolution Mortgage 0 stars if I could. My loan originated with Revolution in July 2019. Prior to the signing of my closing documents, I had indicated to my mortgage officer, Winnie Skinner, that the Mortgage Tax Credit was not on my loan. She assured me that it would be added and that Revolution would cover the $500 fee associated with the Mortgage Tax Credit since it was their mistake for not adding it. For those of you who are unfamiliar with the Mortgage Tax Credit, that is an option that can be added to certain loans (and mine qualified) for certain buyers (which I also qualified) which allows you to get 20% of the interest you pay on your mortgage annually back at tax time, up to $2000/yr. Now, in my first year, it would be less since I was originating my loan later in the year (I paid around $1000 in interest last year). Less than 60 days after the initiation of my mortgage, Revolution sold it to Penny Mac. Fast forward to February of 2020 when I am attempting to file my taxes. I find that I do not have a Mortgage Tax Certificate which I need to get the benefit of the credit. I reach out to Winnie Skinner who says that I should have received one and if I did not, I should be able to print one from the website of the new mortgage lender. That was incorrect. The new mortgage lender did not have the mortgage tax certificate nor was that even the right place to go. I had to call the Ohio Housing Agency who indicated that while they did receive my application and had approved me, they did not receive the post closing documents. They followed up with Revolution Mortgage and was told by Natalie Smith to cancel the request. I called Natalie Smith and left a voicemail but my call was never returned. I relayed all of this information to Winnie Skinner. She said she would find out for me. This was on Feb 20th. On Feb 27th, she reached out and indicated that Revolution was offering to refinance my mortgage, covering all the costs and giving me a lower interest rate that would save me $50/month (do the math-$600 a year vs $2000 a year...). I indicated that was not an acceptable solution and would it be possible to have the MTC added retroactively-she indicated she would find out. And that..was the last...I heard from her. I filed my taxes (not realizing that a global pandemic was coming and the tax deadline would be significantly delayed). I recently reached out to the Ohio Housing Agency about the issue. They reached out to Revolution Mortgage and spoke to Megan Stuck. Megan indicated that they would send me paperwork to sign to get the MTC but that they weren't sure if this could be added retroactively or not but it could certainly be added (along with the $500/application fee plus $300 fee for being added post loan initiation). I have called Megan Stuck twice and have not heard anything. I have also not seen any paperwork to be signed to put the MTC on my loan so that I have the benefit that was promised to me when my loan was originated. I say all of this to say..if you are looking to buy a home, I would not recommend Revolution to be your partner on this journey. Buying a home is a huge step and you need folks who will do the right thing, make the buying process simple, admit mistakes and take every action to correct them. Revolution will not be your partner-they will not return your calls, they will not do the right thing, they will not admit mistakes or try to correct them.