Northpoint Asset Management Olde Worthington Rd, Westerville

Kat has been so wonderful! She is always professional yet understanding and been there to help us with all our rental needs. I would really trust Kat to take good care of our property!

Northpoint has been very easy to work with in general. The lease process was quick and painless. Their website runs smoothly and has a simple layout, which is easy to navigate and use for making payments, requesting maintenance, etc. I have only had a few minor maintenance issues in the house I'm renting, which they have always been very quick to fix. Ambra (my property manager) has been very friendly, helpful and welcoming in my time here. She is always very quick to respond to phone calls or emails and is genuinely concerned not only with doing her best to help, but also with remaining unintrusive and respecting her tenants' privacy. TLDR: I have had an enjoyable, problem free experience in dealing with Northpoint in the year that I have lived here. Furthermore, I would recommend Ambra (my property manager) to anyone in the market for renting a house.

Kat Rosas is a force to be reckoned with! Mrs. Rosas is on her "A" game when it comes to property management and professionalism! Mrs. Rosas has been my landlord for the past 2 years and have worked with me continuously, when i've run into personal challenges. Mrs. Rosas is a wonderful person and honestly I don't want anyone else as my landlord! I've never ran into such a wonderful, compassionate, goal driven individual such as Mrs. Rosas, who not only cares about the properties but also the tenants that are housed in these homes. Mrs. Rosas met me at my lowest and help build my strength, my self esteem back up like you would not believe!!!! I'm literally in tears because if it were not for Mrs. Kat Rosas, honestly I don't know where I'd be! Mrs. Rosas made sure that I and my children were living in a safe and comfortable , convenient environment and forever I'll be grateful to her! If you ever get to meet Mrs. Rosas make sure to greet her with a welcome hug or handshake. Thank you Mrs. Kat Rosas for everything!!!

I wanted release my Condo in this November due to the job relocation. When I attempted to get help from professional property management, Ambra responded me at the same day. Everything was going well in the evaluation, as well as the draft of release agreement, and the background check for potential tenants was also well-performed. With Ambra’s professional assistance, my property in Mason will get its tenant in this December. It’s so amazing that this deal can be got in the winter season. I will rate the Ambra’s service as Super Excellent and recommend Northpoint Assessment Management for you!

Kurt Lehmkuhl is great to work with. He is professional, knowledgeable and very detailed oriented. He assisted me with a project that I had been working on for months. His exceptional problem solving skills enabled the project to be completed within two weeks! Kurt genuinely cares for others and always exceeds expectations.

I worked a co-op with Kat Rosas recently. She was very easy to work with. When we ran into some minor stumbles, as is typical in a transaction, she was all over it for me. Very smooth transaction. Would definitely co-op with her again in the future.

I used Northpoint for a little over 3 years to rent out my house. Kurt was always timely and helpful in his responses and was diligent in ensuring that everything was taken care of. Being active duty military and living a thousand miles away from my home was made much easier by his punctual and professional representation. I would highly recommend them to anyone looking for a property manager.

Whether you're a property owner or tenant, learn to protect yourself against predatory, abusive, and unscrupulous businesses practices. Ignorance is expensive. This company took over our lease from a previous company and when we asked for our security deposit and provided a forwarding address, Ambra took more than 30 days to respond and we were greeted with a bill for $5k+ in services that were rendered on the proper, ordered by the property owner and billed to the property owner. Services, such as tree trimming, painting entire house, additions to light sockets, etc. The charges were so inflated, any sane person would question the amount billed. When we disputed the charges and advised Ambra that she cannot charge us (the tenants) with illicit fees, we were threatened by a lawsuit and they continued to pursue their attempt to bill us for the illicit charges. Once we hired a lawyer to sue them, they backed off. This company has multiple complaints filled with the AG’s office in Ohio and multiple complaints with the BBB in other states as well. Hopefully, this company can learn from their mistakes and improve their business practices. Proceed with caution when dealing with all property management companies.

We had a relocation nightmare - thought we had a home to rent from a craigslist posting and just before the move, poof - it wasn't there. Our family was in a rush to find a great place to stay. We found a place on a Sunday that was just listed. We called the Northpoint Asset Management number and were connected to Ambra Goins who knew the area well. Ambra was absolutely AMAZING! She not only took our call on a Sunday, but was busy working to solve our housing shortage problem. Ambra was so helpful and caring - and just 24 hours later we had all of our problems solved and a lease signed for a home to move into. In addition to looking for a rental, we own properties that are managed by management companies in other states. The system in place at Northpoint Asset Management is far superior to our current and past management companies. They are very detailed oriented, fast and the level of customer service can't be beat!

Kat Rosas has been the best realtor/property manager I've dealt with in 6 years of living in Columbus. Highly recommend her!