Regions Bank Rainbow Dr, Gadsden

Its really irritating when I can't even get money out of my own bank atm because its broke down. Some places around here don't except credit cards. So now I have to go out of my way and pay a 2-3 fee to get cash when I have my own bank. Atm down again today 😆 3/1/22

I took a lot of my transactions and business to this location after the larger branch of Broad Street started to fail me as a resource. I loved working with these people until I had a particularly bad day and went to them for help. I was made to wait for 30 minutes as a man talked to a woman about poodles. Then when this man decided to help me, I was given nothing but sass and I felt very disrespected. I had arrived before closing and had every intention to get in and out so I did not hold anyone up from leaving for the day and if that was the reason for his callousness, maybe he shouldn't spend so much time talking about poodles. I asked for one thing, and because he did not want to take more time, he basically forced to to change information I had set for my bank for a reason - I am now having to change my information for a 3rd time since he "helped" me because he could not simply do what I asked. It's your job to help, not talk about dogs and then be huffy because you aren't leaving on time.

I am beyond words that this local bank allows their employees to bash local businesses on Regions timeclock on social media. Especially, when it has been brought to the management and to corporate. So much for respect to local businesses and the little people!

the people here are always friendly and nice.. but regions has terrible hours is common to all branches, not just this one

They always lock my account for absolutely no reason

Because they are always helpful and curious

Slowest drive through I’ve ever used at a bank.