Family Savings Credit Union 2nd St, Rainbow City

Archaic online banking system and difficult to navigate. Also hard to get on the phone. Worst banking experience I have had in 30+ years.

Literally called 20 times today and no one answered and it kept saying technical difficulties! I’m leaving this credit union

This bank is so great. They’re very nice and understanding, which makes all the difference when things happen.

I’m sick of when it’s 30 min before they close for lunch they just stop answering the phone

I wouldn't bank anywhere else! I LOVE that I walk in and they know my name. They are very friendly and professional!

Was a member of Winsouth Credit Union / Community Credit Union/ Steel Workers Credit for 30 years. Have took many loans out. 3/26/2020 was gonna purchase a truck in Nashville TN..was told they no longer do out of state auto loans. So, went to Family Savings to see if they had the same policy..Was told oh yeah we do out of state auto loans..So, I took everything out at Winsouth and Changed over immediately..

It's ridiculous that banks open at 9 and close as early as 5:30 and you can only withdrawal even amounts from an atm. Fix your hours not every one can make it to the bank before 5:30.

They are always pleasant to me and I have had no problems banking with them.

Great hometown atmosphere. Great people and a great place to do business. Very professional and friendly employees.

Been banking with them since 99 or 2000....The best bank that I have ever been a member of.