Regions Bank E 9 Mile Rd, Pensacola
4 E 9 Mile Rd, Pensacola, FL 32534, United States
https://www.regions.com/Locator/Branch/bank-branch-Ensley-Pensacola-Pensacola
- Saturday9AM–12PM
- SundayClosed
- Monday9AM–4:30PM
- Tuesday9AM–4:30PM
- Wednesday9AM–4:30PM
- Thursday9AM–4:30PM
- Friday9AM–5PM

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- Payday Loans
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Reviews
K
I’ve been a Regions member/customer for so long but this Regions is by far the worst. Navy Blvd Regions is the best and this Branch needs to learn from them. The old lady teller is rude and has a Resting B***h Face!. Corporate or Regional Management please do something about this, the 3 star review for this branch should be a awakening. It’s not overall bad but it could be better, starting with employees!!!. Don’t be known as a horrible or a dump branch of a bank because of your employee(s).
Hello, Kuowen. Your review and feedback are very important to us! We are so sorry for the negative treatement and service you have come to experience while visiting this branch location. We’d like to learn more on your experience and document it properly, please connect with us via email at [email protected] to share more. We’ll make sure to reply and engage with you as soon as we can. - Hector
C
I'm giving this branch 5 stars because even though it was very busy when I went in there and I had a bit of a wait, the staff was very kind and efficient and got us processed as quickly as possible. I was in a tough spot having my two young kids with me and an emergency phone call. My teller Anna in particular was so compassionate and noticed what trouble I was having. Just as soon as she could step out from behind that teller window she was right there offering lollipops to the kids and to me too! It's that kind of customer service that makes such a difference so thank you very much, Ms. Anna!
We love hearing this type of feedback! Anna did a great job! We hope you and your kids enjoyed the lollipops, and we hope you'll continue to stop by in the future! -Tyler
W
Please fix your ATM. It's been 3 months. Some people work during your regular banking hours.
Hi, Will. If you send us an email with more information on any ATM trouble you've experienced to [email protected], we'll follow up. -Tyler
H
Awful experience! I’m going to close my accounts as soon as my home loan processes from another bank. A heavier set, older, blonde lady with glasses rudely greeted me yesterday as I waited in line for almost 10 mins. She took me to her little cubicle and asked what I needed. I told her a new debit card as I didn’t have one. I let her know that I called customer service to get one and they said I could come to this location and have one printed. The teller at this branch talked so loud from the get go that it made the environment tense in such a quiet place esp awkward when she asked me for my social. I looked around and people were paying attention. She questioned why did I open a regions account up in Mississippi and than later move to Louisiana and why did I present a Colorado DL. I tried to explain to her my job and how I have houses I now rent out in those locations but she kept clapping back loud and rudely. I had my DL, passport, social sec card, birth certificate, work id, Amex card, discover ect. She abruptly stood up and asked me to move from her cubicle card to the lobby chair 5 feet away as she took my DL into a room and shut the door. She later told me that was her supervisors office. I’m done! I have 10k processed through Regions monthly. I’m closing my accounts real soon. F-. Don’t go to this location!! I do realize not all locations are this bad. The Regions in Grenada, MS was always amazing but I’m done.
Hello, Harper. This is not the customer service we want you to expect from us, and we are so sorry for the treatment you received at this branch. We know how crucial it is to have your banking needs to be completed in a respectful and timely manner. We’d like to forward this concern to the appropriate group, if you want to connect with us via email at [email protected] we will be happy to document this properly. – Hector
S
Kayla went above and beyond!! Called about an issue with my account and she told me she would get on it. 3 days later she calls, she did not forget about me! 10/10 customer service!!!
This is so great to hear! Thank you for sharing your awesome customer service experience with us! -Trish
J
I’ve had an account for 8 years I liked regions because they were nationwide and thought they could help me anywhere but this location needs my cash more than I do apparently poor service
Hello, John. Thank you for sharing your review and feedback, it is very important to us! Allow us to learn more on your experience, and we’ll be glad to try to assist you. Feel free to connect with us via email at [email protected] to share more. - Hector
W
Carolyn McHenry was an incredible help. I was seated for only a minute or two before she was assisting me. I went in the early afternoon, and I was in and out in under 15 minutes with a new account and the paperwork for my new card. Thanks for a good experience.
It sounds like Carolyn did a great job! We love to hear this and look forward to helping you in the future as well!
H
In person, the bank consultant was super helpful and informative. Since then, I have had no contact with the consultant unless I've initiated the call. It has taken over 2 weeks for me to receive my credit card that I've already been approved for. Regions is not making a good impression so far.
I
Can never answer a phone. Called all hours of the day, multiple times a day. And when you do get them to answer they immediately hang up. Unprofessional and lazy.
We're sorry to hear that you have had trouble getting in touch with your local branch. If our team can assist you, please send us an email to [email protected]. -Ana
K
After making several calls to the Regions call center with no help, I called the Ensley branch in Pensacola,FL and was helped by Josh Jones. Josh Jones went above and beyond to help me several times and resolved my issue. My issue was an equity line from 2005 that was paid off but the lien was not removed from the court records. I had to find the account number from 2005 because they didn't have it in their system. I had to talk to several people that could only help me once. I had no contact person in the call center. The last person I spoke to ( Roy) told me a whole different story from the 3 other people I had spoken to. That is when I decided to call the Ensley branch and was lucky enough to have Josh Jones help me. 5 Stars for Josh Jones 0 Stars for Regions call center
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FAQs
1. How to Get in Touch with Regions Bank?
You can phone them at +1 850-262-9010 or go to their homepage and submit the request form.3. How to Secure a Loan from Regions Bank?
To apply for loans from Regions Bank, you can submit the request form on their website or head over to the store. You may have to drive your car there when getting auto title loans. Browse through our website to get more information about car title loans.5. What Will Happen When I Could Not Repay My Loan?
Defaulting on a loan can even lead to seizure of assets or wages. Get in Touch with your lender if you think you may miss the payment.
2. What Is The Office Address of Regions Bank?
Their store is located at 4 E 9 Mile Rd, Pensacola, FL 32534, United States. View maps and get your direction to Regions Bank.4. Is Regions Bank an Agency or a Lender?
Regions Bank is a Bank helping you deal with money worries. Enter our website to get personal loans with low interest rates for financial emergency fund.6. Does Regions Bank Offer Bad Credit Loans?
Yes. You can expect to get loans with Regions Bank even though your credit scores are poor. It is also available to get online installment loans without good credit via our platform. You can also learn more about installment loans via our platform!