Regions Bank 21st Ave S, Nashville

Bryan and the team at this Regions went above and beyond with their customer experience for me opening up a new bank account. Highly recommend for any students in the area - they were super understanding and helpful in providing resources!

Newly renovated location so it looks nice. The staff was friendly. As far as I know they didn't mess up my transaction.

Very poor banking experience. 2 Awful situations. My potential car loan did not meet expectations nor promises. The branch manager was incredibly friendly, just seemed incompetent which is a recurring theme here. Long time banking customer for years, yet the branch manager cannot even help me with a few small fees as I provided proof that the fees were caused due to Region Online banking problems? Corporate- let your Branch managers have some authority. Big Banks have enough problems- do not lose your personable "neighborhood bank" more than you already have. Friendliest people but Consistent incompetence. Jason, Branch Manager at 8th Ave lost a client for life when he couldn't waive a few small fees for a long time customer who proved the fees were not his fault. I had 100k in the bank- and now it is with Pinnacle.

Bankers here are relaxed and helpful. There is no Regions bank in the city where I reside. I had to relocate. Bankers still helpful. I’m glad for online banking.

People were so friendly! Always happy to help me with basic banking needs.

Even with Covid Conditions in place the Staff were Very Cordial & Helpful. Considering the difficulty getting there the Experience was Wonderful.👍😉