Real Estate One Ann Arbor Rd, Plymouth

We were very impressed with Mark Riegal as our agent during the process of selling our home. Mark guided us thru each step explaining and answering all our questions in detail, this helped us to make wise decisions along the way. He responded to our calls, texts and Emails quickly. We were very comfortable talking with Mark, his experience and knowledge made us more relaxed and confident during the process. We would highly recommend Mark as an agent.

I have lived in a number of cities and states and have worked with a variety of people, but Mark Riegal provided (hands down) the best service I have ever received. His thoughtfulness from the moment of engagement to beyond the time of close made a huge difference in our interaction. We began with an introductory meeting that helped me better understand the agency relationship and what to expect from the start of my search for a new home to closing. This helped me feel more calm and less anxious about "the unknowns". Once the search began, it only took two trips to view homes to find exactly what I was looking for, because Mark only showed me the properties that exactly matched my requested specifications. We were able to make an offer within a few hours of seeing the house and move to close within a month (which is unusual, but fit my efficiency, speed, and needs). During this time, Mark answered every question in a timely manner, provided clear explanations, and kept me abreast of the activities of all other stakeholders. He joined for the inspection and asked important questions and raised concerns in all of the appropriate places. Even better than all of this, Mark connected me to a suite of individuals who could provide all of the tangential services - painters, window cleaners, insurance agent, broker, carpet cleaners, carpenter and electrician, movers, lawn and snow removal services, etc. Every person/team referred has been excellent to work with as well, a true testament to decades of strong relationship building and care for those relationships. The prices for each were highly competitive and we were able to schedule in a timely manner (even during busy seasons). At closing, Mark provided clear, transparent, thoughtful information and assistance with all final paperwork filing. He answered the questions I didn't even know that I had. I cannot rave enough about Mark and Real Estate One. If it is a choice between him and anyone else, choose him. Choose him. I can't emphasize it enough.

Mainaki Chhaya from Real Estate One was able to ask questions to understand what I am looking for and she was proactive in looking for property listings to send to me. She made sure that everything I needed was part of the property. She found several good properties for me to go look at. She was available at the times I was available to see properties. She was punctual. At the property, she was very knowledgeable and was able to answer questions about the home. She was able to recognize flip homes that were good to buy and flip homes that was best to avoid. She was able to point out problems that were well hidden. She was able to also tell me why this home is good for me and it is up to the city's guidelines and standards etc. etc. etc. I learned so much from her. She advised me on what to do and I knew that she knows her stuff well and I just listened to her advises and was able to close on a property I liked in this crazy housing market. The whole process was very smooth and she did all the ground work and made sure everything is in order. I had so much peace of mind and I did not need to worry if this or that is done. I did not need to remind her to do something. She did all the communications for me. She kept me informed throughout the process and that gave me a comfortable and contended feeling. I will recommend Mainaki from Real Estate One to anyone who is looking for their next home. She will find it for you... and you will have peace of mind.

Worked with agent Ramesh Patel from this office. Terrible, dishonest, unprofessional and worst agent to work with. I bought a house where Ramesh Patel was the agent selling the house. He got pushy, strong-armed me into making the buy decision saying other buyers are ready with highest bids over mine. I took all that and dealt with it, given the current crazy sellers market and went forward to get the house. Right before closing I found several issues with the house and contract. Seller clearly stated HVAC not working, both A/C and Heating, roof leaking etc. in the seller's disclosure. When I pointed that out and started negotiating the price, Ramesh said he is not aware of any issues with the house and he will talk to the seller and get back. He got back to me saying those are clerical errors on the seller's paper work and provided me an updated seller's disclosure showing nothing wrong with the house and everything checked out fine. I believed that and closed the house. Later I moved into the house and found out all the same issues stated in the original seller's disclosure within the first week of moving. I still had the original copy of sellers disclosure saved in my email. I referred it back to confirm. Ramesh provided misleading information to me, misrepresented the seller, outright lied, and made seller conceal information in the contract. I called Ramesh about all this and his response was, I bought the house in as-is condition and him nor the seller is not responsible for any issues with the house. When I asked for a refund or help with fixing those issues, Ramesh was very rude, unprofessional and started cursing and yelling at me saying, there were several offers on the house and I wouldn't have gotten this house if not for his flexibility in working with me on sharing the highest bids with me. He didn't do me any favor, he was just bargaining and price gouging with my buyers side agent. He wouldn't even show us the highest submitted bid as a proof, he calls us and tells us to revise the offer or he would give the house away. Stay away from this agent. I do not recommend. He would go any far and would do anything to self benefit from the sale.

Working with Ronza Qaimari at Real Estate One was a real pleasure. She is a true professional. She understood us as buyers and helped guide us to exactly what we were looking for. In addition to knowing the market, she was upbeat and patient. Once we found the right house, she guided us on how best to approach the purchase. That proved to be crucial as we were buying in a hightly desirable area and not the only people interested. My guess is she is a good poker player. Over the years, my husband and I have purchased a number of properties and we have never appreciated our real estate agent like we have Ronza. We highly recommend her and Real Estate One! -Ken and Linda Hosford

Ronza Qaimari is the best! She helped me find a house in my budget and desired location as a first time home buyer and after many setbacks. She was quick to respond and worked within my schedule for all showings and info when I needed. She helped with loan approvals and inspections, and was honest about when to walk away. Even with my search for a small, cheap home, she was extremely helpful. I would definitely reccomend Ronza when starting your home search! Thank you!

Mainaki (Mickey) Chhaya was amazing, I’d recommend her to all my friends and family! She helped me navigate this crazy market so flawlessly. I’m grateful to have her!

Mark Riegal by far is the greatest realtor that we could have worked with! He is with you from beginning of the process all the way through to end! He is honest, helpful, and cares about what you want and are looking for. He's highly self motivated, and always positive. We will recommend him to everyone we know and will use him again in the future!

Jeffrey Redmon was fantastic, up front and honest the entire way through. Very satisfied with all aspects of the transactions. Jeffrey helped us find and purchase our new home and sell our previous home when we were ready, at each step of the process he was always available and helpful.

Ronza Qaimari is soooo amazing! I literally spoke with her on a Saturday evening and had my house by Tuesday evening. She was very professional and everything that I told her I wanted she executed! Ronza didn’t miss a beat when it came to my questions and concerns. I have already sent her information to three people. Beautiful person inside and out!