Read's Jewelry and Loan St Clair Ave, Cleveland

I bought a wedding/engagement ring set in September of 2021. I felt like the price was well worth the quality. She starting wearing the ring October of 2021. They sized her ring for free as they promised the would, while we went there to get it sized we purchased my ring. Here’s the important part, my wife lost the diamond from the engagement ring April of 2022, after a search for it at her work it was nowhere to be found. Needless to say she was devastated. The next day I took it to reads, within 5 minutes they looked at it and came and told me “it shouldn’t have fallen out it was their mistake” They replaced the diamond and reset it without charging me a penny no questions asked. I can’t thank everyone at reads enough for making an extremely stressful scary situation into an amazingly easy solution. It’s hard to put into words how satisfied, and happy I am with my experience at reads..!!!! Thank you so much!!!

My fiancé put together my engagement ring with Read’s and I could not be happier with the outcome! Jeff Bookman provided excellent service and professionalism. My fiancé and I would recommend Read’s, and Jeff to any friend or family member in the future.

I am IN LOVE with my custom rings from Reads! Jeff and the rest of the staff were so kind, professional, and reasonable. Collectively, they gave my husband, and I the BEST experience possible. I can’t wait to work with them again!

I was blown away at my diamond earrings my husband asked them to customized for me. They were worth the wait. Needless to say I love them and they are beautiful. Great job guys. All of you are extra ordinary and exceptionally great at what you do. Thanks so much. A Happy Customer!!

After having a discussion with Jeff and Andy, they knew exactly what we wanted. Within days they had many diamonds to choose from. They took a lot of time to explain each diamond to us so we could make an educated decision and a decision that was right for us. Jeff and Andy went out of their way to make sure we were happy. The price was excellent. It was a great experience. I will go to Read Jewelry in the future for all of my jewelry needs. Thanks guys!!!

The gentleman I worked with was very nice and informative. I was looking for a replacement of my wedding rings that had came up missing. I had chosen a ring, the price quoted to me was the wrong price. Read’s Jewelry honored the price quoted and sold the beautiful ring to me. I highly recommend Read’s for their quality and selection. I will be a repeat customer in the future.

Thank you Tom and Andy for treating me so well and FAIRLY! You made my experience thurough and easy. You store is so lovely! I feel I got a very reasonable price for my wedding ring set thank you! I love the cross pendant and chain I got as well! HIGHLY RECOMMEND them!!!

Reads is by far my go-to for jewelry repairs, appraisals, custom work.. etc. if you’re still shopping in regular retail you’re crazy! Reads has better quality and prices. If you don’t see anything you’re looking for just ask.. they located us some Amazing diamonds in 2 days to choose from.

The gentleman worked with me on the price to buy a ring and band for my fiance. Threw in a resize too, just to make sure everything was perfect. She was very happy. Very good selection and prices all around.

Recently, I purchased an expensive ring from this establishment and it had to be sized. About a week later, after taking it home...I noticed one of the diamonds had fell out. I immediately called Andy the next day and explained to him what happened. I was calm, but a little angry. He explained that sometimes this happens, when a ring is sized...no matter the cost of it. He told me to come in and they will take care of it. Jeff called me five minutes later, explaining most of the same thing...but, the extent of his customer service surprised me, in that...he said, he'll get it done, that day!! Even if he had to bring it to my residence. My ring was fixed that day, and thoroughly checked. When I arrived at the store, Jeff was waiting, putting off going out of town with his family. They assured me that the ring was covered, if this happened again. If I had the diamond or not...(for the life of the ring!!). If your looking to purchase some jewelry, I strongly recommend Read's Jewelry and Loan. Their customer service is as excellent as their jewelry. Will