Navy Federal Credit Union Cleveland

Disappointed! I needed to make a cash deposit into my checking account. I was referred to a partner bank. What they failed to mention was that it would take 5 days for it to actually post to my account. Shame on them for failing to disclose that during a pandemic!

We have been with NFCU for many years and never had a problem. Their main office is in Merrisfield VA. The branch in downtown Cleveland Ohio is were we go and will continue to go. Our children all have accounts there as well.

It's a limited access nfcu they need to change the name

I've been a member of NFCU from 2008 and will continue to be so. Every question I've had regarding my accounts have been answered. The people I have spoken to on the phone have been nothing but professional and polite. The rates and products are top notch. Couldn't be happier.

Since COVID the Navy Federal branch has been closed to the public and has yet to reopen,which is stupid. And the phone customer service SUCKS!

The only location in Ohio is closed to the general public…. Not very useful, they should either move buildings, or make an arrangement for people to be able to access their bank.

I needed to replace my card because of some fraudulent activity on my card, and I came to the credit union to get my replacement and while I was there I got a parking ticket and the credit union reimbursed me the money back. Awsome great job and good customer service.

i was going to go in full detail on what happen but I won’t waste my energy I have cancel all ACH payments. All deposited income and will be transfer my funds soon. Simple

Why have a NFCU in a now-restricted building and have it be the only one within 50 miles? Just dumb.

I have been a member for 12 years. They are the best. I am not one to write reviews, but the past few years they have helped me tremendously. 10 out of 10!! Thank you.