Radiant Credit Union Sw Archer Rd, Gainesville

The customer service I received in this loan process, and the two before it, have cemented my loyalty to this credit union. I cannot imagine banking anywhere else. The first loan I took with Radiant showed me that I made a good decision, and it continues to amaze me that every time I call to speak with a representative, it seems like I am talking to a friend. This organization makes you feel like family, not a number. Not to mention their rates… I cannot say enough. I am so impressed, and I rarely give rave reviews. This organization deserves them.

I have been with Radiant for over 9 years even after changing the name from SunState to Radiant. Very professional service by the tellers and other staff. Management has gone above expectations to see my needs have been met. I recently even opened a Visa card too at 4.9% and was very appreciative. Hats off to a great Bank !!!!

Love love love these guys!! Jessie and the crew at Archer Road are nothing but perfect. Quick to help and never too busy to spend time with you. I use the drive through and lobby frequently!

The staff at Radiant are very competent, polite and helpful. They made getting the loan for a new roof on my home so easy. I felt completely comfortable in dealing with them. Thank you Radiant!

Tarrin is the best. She has helped me time again with loans and banking issues. They have never failed to help me even with food advice.

The ABSOLUTE WORST experience with any bank. I had a loan with Radiant Credit Union for several years and had so many issues ranging from when they had auto pay through their website, it didn't work (they later shared they had several complaints and issues with it not working) and still charged a late fee..and recently I paid off my loan and was charged a few dollars, which they don't know why, didn't receive a bill and it was paid off, then charged 4 times the amount in late fees when a billed finally showed up in the mail and the manager WOULD NOT waive the late fee. So glad I no longer bank with them!

Cody provided amazing and speedy service in helping me with my issue. He explained what I needed to do in a very friendly and professional way. I would recommend asking for him if you visit this branch.

I absolutely love this bank! I have both a personal and business account with them. They are not only helpful, but friendly as well. Erica Bakke, the head teller always goes above and beyond to make my banking experience pleasant. She is definitely a great asset to this company!

Applied online, 2 days later spoke to John on the phone and submitted my application. Easiest people to talk with and very concerned about the details and making sure you are served with professionalism.

LEE is great. she has great customer service, so sweet & was able to answer all my questions.