R Bank E Palm Valley Blvd, Round Rock

I own a business and experienced check fraud for the first time on my account. Someone got a hold of one of my manual checks that I had signed and had been cashed. They took the check, whited out all of the information I had written except for my signature, changed the check number, and deposited it 3 times in one day into various accounts. The people who deposited these checks also experienced fraud. They were told that they were getting paid for something and made the mistake of trusting a stranger online. You hear these stories and think they won't happen to you until it does. This happened while I was on vacation no less. So how did R Bank handle all this? They cancelled my checking account and moved my money to a new account, filled out paperwork so that I could get reimbursed, called me for days after whenever a new charge came in to verify it was legit and more. Zac Parker, my personal banker, was quick and professional. I've been told that I will be refunded my $4000+ this week, only 2 weeks after it happened! That they are personally guaranteeing a full reimbursement even if they can't get the money back! Wow! I will never bank anywhere else.

Nothing but great things to say about this bank. Great/Speedy staff along with awesome options when it comes to the accounts they have to offer. Moved from Wisconsin and needed an account fast and they helped me out right away and have been with them for a year now and have had no issues.

We have worked with R Bank as they were a title sponsor for Hutto Has Heart's Charity Chopped Fundraiser. With their support, we will be able to continue to helping Hutto citizens in need by connecting them with resources that can help. Thanks R Bank for giving back to the Hutto community.

Please don’t use this bank you’re better off keeping your money under a mattress. Plenty of other banks out there offering way better opportunities, I don’t expect them to last much longer in the area.

Terrible! No notices of rate changes. Excessive fees and terrible service! Watch out!