Publix Employees Federal Credit Union N University Dr, Pembroke Pines

I would have gave a zero if possible. I feel that the staff that they have in there all are not capable of doing their job well and with urgency. Had an experience with Mia I can't possibly see how she would be the employee of the year two years in a row but urgency that she has is not there. The other ladies could do the same exact job with more urgency clear understanding then her. What a waste of time. I was in the bank in our for a card replacement for an hour. Several customers came in after me and left before me. At least 30 people. Unbelievable in on acceptable. Always a bad experience with Mia at the desk and Nina at the window horrible customer service and people skills but maybe a great person but not effective enough in the job. Really need to work with urgency. And must work on speaking to people and dealing with customers.

Pefcu pines branch is the best! I have been with the credit union since 1991 I'm a loyal member everyone here is so nice and takes good care of me

Excellent service in a timely manner. I am greatly satisfied with the help I received from Jheniffer A. , Tia F. , Jennifer C., & Priscilla H., in regards to all my financial needs and investing. Superior staff members and an incredible branch.

Great customer service and excellent personality

Laureen M. Is awesome I can always go to her about information on my account . Very nice and sweet . Very very very patient and break every down to help you understand . Always has a smile on her face . She so nice 😊

Excellent Customer service from Ms Linda Johnson..

Linda J. is my go to lady, she is fast, knowledgeable and a sweet caring soul. Every time from my 2nd visit to the CU to present she is the one who steps up and takes care of me and my kids accounts. Thank you Linda for always making my trip out to see you a good one. Deb and the Kids

Jennifer Thompson was amazing and so insightful.

Brenda was wonderful helping me open an account

By far one of the worst banks on earth . They are crooks . Stay away. The bank is constantly holding my debit card hostage for negligence on their end and the insurance company they use i have been to the branch countless times, left messages for just about everyone there including the manager and provided proper documentation, and im still getting the run around with this situation i have been dealing with this for months and nothing is working . I wouldn't advise anyone to use this bank it's the absolute worst