Professional Recovery-Syracuse Goguen Dr, Liverpool

I was direspected by the owner of this company. Treated my husband and myself poorly in front of our children. We tried to pick up our vehicle which should have not been in their possession in the first place. He had the paperwork to prove that the vehicle was to be released and he decided to say he is closed for the day when be was there with 4 other workers. Had to get police involved.. I think he is racist.

They are very unprofessional and nasty. Qhy are they still in business. The owner cant even man up and talk to people with respect. They touched my car that we drove there to pick up the other one which had my child it. They threatened us with my 10 month old in the car. We had to get the police invovled. #keepitclassy

They came on my property without permission to remove someone else's vehicle while I was on vacation. I believe they backed into my parked truck in the process. I have a dent in my left front bumper now.

Watched them reposess a vehicle the day after Thanksgiving....national pandemic with people out of work and they could care aless. Money Money Money you make me sick.

Shady & very unprofessional not to mention do not know how to correctly tow a vehicle without damaging it or property .....oh and not to mention breaking laws in the process . Hopefully the legal system puts these dirt bags out of business & in jail where they belong

Very nice people and treat you with respect and dignity. They have a job to do and I respect that

Worst place in Syracuse the owner is not professional at all no one is at the company. Charge u 80 dollars just to get stuff out of your own car pathetic.

Respectful and very Professional, There just doing there jobs. Obviously if people are displeased its because they brought on the situation of getting there car REPOED!!!!

Scumbags! Utter scumbags! They don't even deserve 1 star. Disrespectful and rude!!! Tried to keep our belongings. Kept changing our appt time.

Super unprofessional. Rude. Disrespectful. Went in to get my medication and the girl in the office looked like a homeless junkie. This place is a mess.