Priority Home Mortgage L.P Rogerdale Rd, Houston

Terrible, Horrible, Bad. My builder suggested Priority Mortgage. Kept avoiding all phone calls, never had time to speak to me. They only provided email responses. I told them about changing jobs, they said I am good without paying attention to the details of my change. Finally, before closing they said they won't do it as I changed jobs. Fortunately, I found one more lender. Their rates were high also. You get better service and better rates outside if you shop around. I recommend NOT TO GO WITH THEM. AVOID

Horrible experience. They charge higher closing costs and interest rates to compensate for the builder credit. Not worth it when other lenders easily beat the offer. Stay away from them. You can get a better deal with most local lenders.

Terrible Terrible experience. It felt like I had to do most of the leg work for the loan. Also, getting an answer was nearly impossible or a joke. Kept avoiding the question or didn't sound confident at all. Stay away if you want to save yourself a headache.

Fantastic team of people, they were great with my original loan and even better with my refinance. They are always willing to help and answer your questions. Thank you guys so much.

This was a terrible experience. The loan officer never had the file looked at after a month. Every time I had questions, I was redirected to email. I had to walk myself to the process. Keep shopping!

If I could give no stars I would. Bait and switch on rates and no transparency from the start. Do not trust builder mortgage company.