Primary Residential Mortgage Inc E Joppa Rd, Towson

My wife and I were so happy with Primary Residential when we bought our first house. They went above and beyond our expectations. They were so responsive and helpful to us a first time home buyers. We will recommend them to anyone!

My wife and I have used PRMI for our mortgage needs for more than a decade. The entire team is as knowledgeable about mortgages as they are about Baltimore nuances (this coming from a Loyola grad recommending an office stocked with Calvert Hall grads). Our questions have always been answered quickly whether we were considering a conventional loan, FHA, home equity line or refinance. Professionally, as an estate attorney, I encounter individuals inheriting homes, who need to know whether they are equipped to take on the loans their loved ones left behind. On several occasions, PRMI has worked with my clients to give them honest guidance as to whether they can realistically refinance to take over the property. If selling makes more sense, my clients are able to do so feeling fully informed about their decision. I highly recommend PRMI!

To Ms. Diedra Schaefer loan officer for Primary Residential Mortgage Inc. From the moment I signed the contract with Dan Ryan Builders, Mr. Boykin Wagner (Construction Manager) to begin the process of one of the major purchases in ones life... I remember him saying to me, “I’m going to assign you to the best Loan Officer I know, to assist you with the process and purchase of your new home.” Mr. Boykin Wagner placed Ms.Diedra Schaefer’s business card in my hand, and said, “listen out for a phone call from her.” The very next day, Ms. Diedra called me, introduced herself with a stern but professional voice, advising me, that she will be my loan officer to begin the process of becoming a homeowner! Ms. Diedra asked me to please adhere to all of her phone calls, emails, text messages letting me know, that as long as I respond expeditiously to the information she’d need, to make my journey to homeownership possible to reach, was music to my ears!!! Ms. Diedra and Mr. Boykin Wagner both worked together tirelessly, professionally, patiently, expeditiously everyday to assist with the precarious situation I encountered while going through the process of becoming a homeowner. It’s their love, honor and respect for the gift God has placed over their lives as servants, to serve, assist and help consumers such as myself, to ultimately obtain homeownership status, which is the American Dream. It takes a special kind of person to be able to deal with the public, and all of the twists and turns and drama they can bring to the table... trust me I know it’s not easy sometimes. I will forever indebted to Dan Ryan Builders, Primary Residential Mortgage Inc., Mr. Boykin Wagner, Ms. Diedra Schaefer, Ms.Hannah Saenz for all of their love for what they do to provide a service to consumers, their professionalism for studying and learning the business of what they do, and to have the patience of Job (biblical) to have the ability to put up with the pitfalls, obstacles, instabilities, and heartbreak of loans going through and falling through. May the Grace of God be upon you all, your business and your families always! Thank you for making my experience of obtaining the victory to homeownership!

I used Vic Biscoe of Primary Residential Mortgage for the purchase of my newly built home in March of 2018. Vic and his team were completely on the ball the entire time and offered 100% support. I would highly recommend them for a purchase, refinance or investment property purchase. I am a full time realtor and have used Vic and his team for some of my client's transactions. He does a terrific job with them as well!

My experience was horrible and cost me thousands! I purchased my first home with this company and the decent experience was truly driven by my realtor, as he quickly interjected whenever the PRMI representative (George Kennedy) was not responsive. I began a new job and decided to refinance my home for a shorter term. My credit union had nice rates and no PMI. I decide to give PRMI a chance to proceed with the refinance and that was a huge mistake. I was informed that the same rates and no PMI were available, and I more than qualified for them. I proceeded to move forward with PRMI and all went down hill. I quickly complied with all request, provided all documentation, and paid for the home appraisal. I had to repeatedly request for confirmation of loan terms and verification of docs. This went on for months. None of the documentation sent to me confirmed the rates and terms discussed on the phone. I spoke with multiple parties at the company to try to remedy the issue and was repeatedly referred back to George. George continually provided excuses and assured me that the loan terms were as agreed and would be updated by the final documentation. The week before closing I received additional disclosures with the wrong terms. I informed George’s colleague, who reached out, that I would not sign any additional docs until the numbers were correct and the PMI was removed. Days before closing, George finally called and said that he could not provide the terms as promised and that PMI would be part of the loan and asked if I could proceed. The answer was absolutely not!!!!! I wasted time and money dealing with PRMI. Rates had risen since we started the process. I contacted my credit union and the process was completed in half of the time. Beware!!!

Travis was a pleasure to work with and we have worked with him several times. He is extremely efficient, responds immediately to all inquiries, and has a positive attitude throughout the entire process. We recommend Travis and his company to all of our friends and family. We will continue to use Travis in the years to come!

Aaron Matty was highly responsive and lined everything up for a quick closing. I greatly appreciated his guidance and follow up and would definitely recommend him without reservation!

Pimary Presidential Mortgage Inc is outstanding group. They will walk you through everything and more. They helped my wife and I find a beautiful home we looked at few until we found the right one. Our Lender Jennifer Deebie was the perfect person we need it. She put us under her wings and took full control of the situation. We love our new house and you will love yours to

Where to begin with Scott Gann to me, he challenged the ideas I previously held about representatives of the mortgage industry. Scott showed me from the beginning he was no oridinary member of the mortgage team. He knew I had a dream of getting a new home and he was gonna do everything in his power to make it a reality. From our interactions it was clear Scott held the values of communication, honesty, integrity, and selfless service steadfast in his heart. He was always willing to accept my call regardless of what time it was. He relayed information to me as soon as it was available and most surprisingly he took the time to strategize ways to save me money rather than ways to make more. I couldn’t be more grateful to have shared this journey with Scott. Scott, on a personal note thank you for everything you did, because I know most people couldn’t have come close to the level of care, concern, and effort you showed me to make this dream come true. You aren’t just a great representative of your organization, you are simply a great person.

Frank Young is a real professional: he combines a deep knowledge of the ins and outs of his business, a humane character making clients feel comfortable and at ease, a total commitment to the work at hand. I strongly recommend him