OneMain Financial Lasalle Rd, Towson

Process was simple. It took two days to apply and receive funds on line. Jasmine was my representative. She was patient, pleasant and extremely helpful. I hope that she receives the acknowledgement she deserves. The only problem I'm having is downloading my documents for my records.

Visited the Towson branch to retrieve a document. The salesperson began conducting and asking me personal questions / business while I sat in the lobby and she sat at her desk. We were both masked. This experience made me feel unappreciated and not valued as a customer.

These guys/gals were great. They were there for me when I needed them and made everything so simple to do business with them. Just awesome. Keep up the great work! I was able to pay off my loan early and even that was easy as pie, over the phone in less than 5 mins.

During the covid 19 virus I call for assistance with my monthly payments. I talked to a woman who worked their explained to her that my wife was out of worked due to pandemic for over a year.she was not concerned about my situation.I always tried to make payments on time. ONE MAINE FINANCIAL said I miss my may payment and I owe late fees. I called the manager left several messages she never responded to my me.instead the manager have her co-worker calling me and harassing about my may payments.i asked her co-worker to let know that I would appreciate if she would waive my late payments. THE manager never responded.

From the first time I communicated with Malani, I was treated with respect. She was extremely professional, courteous and compassionate. She understood my first issue (I misplaced my vehicle title and had to wait for a replacement). She was patient but she stayed in touch until I received the title and made an appointment to come into the office. She patiently explained all aspects of my loan and answered all of my questions to my satisfaction. Although it could have been a stressful process, I felt at ease thanks to her manner and knowledge. I would recommend One Main to any of my family and friends. If the rest of the staff is anything like Malani, One Main is fortunate to have them.

I went during my lunch break after speaking with Holly Bowen throughout the week. She’s amazing! I had a restricted time limit and she got me in and out quickly without rushing. She explained everything with detail so I was more than comfortable with my decision. I definitely recommend. I’m sure anyone in the branch is just as helpful, however I personally recommend Holly. No shade

I found working with OneMain Financial very easy to work with. They were very professional and efficient. They allowed me to explain my situation and what I needed and absolutely took care of me in two days. By combining all of my bills , I save about $600.00 a month. I would highly recommend OneMain Financial. Rosalyn

I have been at this office in Parkville, MD two times and each time I was treated respectfully and with a friendly, professional manner as they met my financial needs. These women are a definite credit to the One Main Financial team. Very pleased, and will call them for future help if needed.

My loan officer was very pleasant. The whole process did not take long. It took only a few minutes to find out if I was qualified. The whole experience from the beginning to the end was great.

My name is Shelley Sims, i have Multiple Sclerosis. Some see my wheelchair before seeing me. Then I revived your companies information in the mail from Credit Karna. Referring me to your company. So I gave it a try... When i called I heard a friendly voice that explained some vital points to me. So I decided to come in. The I was greeted by a very nice professional staff person name Holly.. She has been a blessing to me in so many ways. Holly knows her stuff! More companies should have staff members that they can invest in and train them to unconditional with their thinking how to help to rise to the next & exceed. Ms. Holly, should be greatly rewarded for a Outstanding & Priceless person. Those aren't the qualities that are made, these are home grown withi you soul. Sincerely, Shelley Sims