Premier Insurance Agency Van Dyke Ave, Center Line

After reading the reviews I went against my better judgment and decided to give them a chance because the man on the phone seemed friendly and I live nearby. I would tell you every little detail about my terrible experience but it's too much to write so I will get straight to the point. WORST CUSTOMER SERVICE EVER! The woman agent was not helpful, knowledgeable or friendly. I ended up going to another insurance agency and they had me out the door in 20 minutes with the best rate I could've asked for! So I guess it all worked out in the end😊 This is why you should always read the reviews!

Honestly , I love them. They aren’t looking to screw you over and give you the best price possible! They’re truly a life saver ! Best in town and I ALWAYS recommend them!

I always love going to this branch, as a regular customer since 2018.. perfect service and greatest of communication ⭐⭐⭐⭐⭐

They will work with you to find the best rate

The staff there is very courteous, understanding and very helpful and we'll take the time out to answer any questions

Wonderful staff; very helpful and professional

Called numerous times to get a qoute they started they were extremely busy and would give me acall back and never did.i wanted to switch back to them from state farm because the first time i was with them they were very reasonable, friendly and I recommend them to others. Guess since i can't get a response iwill stay with state farm.

The staff was helpful and professional

We were treated with respect for a place of business it was very nice and friendly. All of our questions were answered and we also had time in between time for leasure conservation, a very good experience.

I called this insurance company for a quote and the lady that answered started yelling to another person WHILE I WAS ON THE PHONE then as she was taking my information she was literally smacking gum in my ear, I had to repeat myself a few times, after my last name was spelled she asked if it ert on the end I said no and she sat quietly waiting for more and said is that it? If I wanted to add on more to my last name I wouldn’t have stopped and Maybe if she wasn’t smacking gum in my ear she would’ve heard what I was saying!! Very unprofessional I wanted to hang up the moment she continued smacking gum in my ear like it was no big deal!!! Disgusting!!