PostalAnnex El Monte Ave Ste C, Mountain View
1049 El Monte Ave Ste C, Mountain View, CA 94040, United States
https://www.postalannex.com/location/mountain-view/16004
- Saturday10AM–4PM
- SundayClosed
- Monday9AM–6PM
- Tuesday9AM–6PM
- Wednesday9AM–6PM
- Thursday9AM–6PM
- Friday9AM–6PM

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Services
- Notary Signing Services
- Loan Documents Signing
- Printing Scanning
- Virtual Mailbox Service
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Reviews
Y
Good place for passport photos, very professional, experienced, and makes corrections for good quality photos. Only complaint is price for more than 2 of the same photos, usually you only need two but if you needed more paying full price for every set of two seems a bit steep. Otherwise great service! Update: Thank you for the transparency into the pricing landscape. This is definitely a business that cares about it's customers and I would recommend others to go here for quality passport photos! For context, main pricing difference I had been comparing that day was CVS next door, which was atually $16.99 for initial set of 2x and $2.99 for addition sets of 2x. It is also great to hear you provide a price break at higher sets, I remember asking if there were discounts for multiple sets and the answer I got at the time was unfortunately no (looking back, the final price charged also did not show a multi-set discount). Nevertheless, I do think the quality and professionalism of the service was top-notch and would come here again (if welcome) for future passport photo needs!
Thank you Yang for coming back to us to do your passport photo. We do our best to stay competitive for this service so let's paint a bit clearer picture of our service. We charge $12.83+tax comes to $13.99 for a set of 2 pictures. We provide photos for all countries, not just the U.S. We provide a price break at 6 sets; $10.99 per set thereafter. While this is our pricing others actually charge more: - U.S. Post Office, $15/set regardless of the number of sets, U.S. photos only - UPS Store, ~$17/set regardless of the number of sets, not all countries supported (each store varies in terms of the country supported) - Walgreens, $15.99/set regardless of the number of sets, and countries supported are listed on their website. I suspect you are aware of this since you returned after asking us for our price. Thank you for commenting on our product quality because we know the process involved for passport applications either as a renewal or first time is time-consuming and can be costly. None of our customers has had their application rejected because of our photo.
Y
This shop really has notary service for $15! The staff is very efficient and kind. $5 for regular shipping there.
Thank you, Yiliang for your review of our notary service. As you said, we have shipped some of the documents we notarize especially time-sensitive documents relating to power of attorney or real estate or loan documents just to name a few. Thank you again for your kind words and we're glad that our notary staff was able to make your day a bit easier.
S
I run a law firm and this postal annex has been a vital partner to my business. I receive a ton of government mail and in three years of working with the annex, I have never had any issues receiving mail. I also use Fedex heavily and they are so great at supporting me with FedEx. Trinity and team are highly organized, conscientious, flexible, and caring. Even though I moved further north, I have chosen to remain with this annex because they have been so dependable. I can’t imagine getting better service elsewhere.
We are thankful for your kind support. We will do our best to continue to provide our services to our customers.
A
Super useful place as a small business owner. We have a PO box there, can send professional mail with our company name, notarize documents. Staff is very efficient and kind, prices are low
Andrei, Thank you for the review and we appreciate your support. We wish you the best with your business especially during these trying times and we'll do our best to help you. Thanks again.
C
Lost mails and irresponsible owner. I rented a mail box in this place since middle of this year and have never received any mails since then. When I was comparing different mailbox rentals, the owner was trying to lure business by saying "You don't need to put the word 'mail box' as in other places, you can just put 'Ste C xxx' (xxx is the mailbox number) and that will make your business look more professional". I went there 3 times inquiring about the lost mails, the owner said it's either the post office's fault or the sender didn't write the correct address as she suggested. I confirmed the address again with her and mailed a post card to myself putting in the "correct address" with "Ste C xxx" as she suggested. One week later the mailbox is still empty (we all know that within the same state, it takes only 3 days for the post office to deliver). I talked to the owner again about the situation and her response was there was nothing she can do about it and there would be no refund if I canceled the contract. I am going to make another mail next week with a certified mail this time and get more information from the post office. If the post office confirmed this mailbox rental is undeliverable and she refused to refund, I will report the incidence to Better Business Bureau.
A test mail was sent on 12/27 and received on 12/30. An email with the test mail image was sent to your email on file so there's no issue with receiving mail to the mailbox for the registered name. We have over 400 mailbox holders, both virtual as well as physical PMBs (Personal Mail Box), and no issues with any of them. We have served several hundred customers with mailbox service and yes, some did have issues but they were due to address issues; incorrect name or non-existent name. Link to CMRA requirements if any questions on how to address letters and packages (https://pe.usps.com/archive/html/dmmarchive20041209/D042.htm). We have customers who use our service for the sole purpose of receiving packages (due to the rise of package theft when deliveries are left on their front door), no issues there either. It's unfortunate that you are having problems with receiving mail as you stated but as far as receiving mail for your mailbox, no issues on our side. We wish to request you to verify your new address with those on your contact lists, from business partners, vendors, etc. that what your current address is. When you sign a form to authorize us as a receiving agent does not mean that the system will automatically generate notifications to your contact lists. Normally if you receive mail, we will notify you and with 24hr access as an added convenience. Thank you.
J
I have leased a small mailbox for almost 2 years now at this place. The owners, Trinity and her family, persistently provide impeccable customer service, often with big smiles & greetings, without taking my business for granted like many stores do to a long term customer. During the pandemic, I have countless boxes coming to this store almost everyday, yet they tirelessly notify me via emails promptly, and often made extra efforts for my convenience when I arrive to pick up the boxes. I strong recommend this store for their services!
Thank you Julie. It is a pleasure having you as neighbor and we enjoy your visits. Thank you for the kind words and we're glad you're experience at our store has been a pleasant one. Thanks again.
S
They are super nice at this place and will always help you find whatever you need. Way better than the USPS Post Office (although you will pay a slight premium). Definitely recommend.
C
In regards to the store, it was clean, everything looked organized, and customers were in and out very quickly. There was never a line, and packages were handled with care. The prices are very worth it, especially in comparison to UPS and Fedex stores, and just like those stores, they sell boxes, packaging items, as well as quite a few trinkets. This place is fantastic, and I will be going here for all of my postal needs from now on. The ONLY reason I got on to write this review, though, was because of the experience that I had there. The staff here is outstanding. Deedee and Trinity were there to assist me when I had to fax quite a lot of things out, and they not only did it, but they were absolutely amazing talking keeping my 4 year old entertained while everything was faxed out. Their professionalism and dedication to customer service should be applauded. They also quickly handled other customers' needs while my things were being processed. If you're the GM and happen to be reading this, please give these two a raise. Every customer I saw that came in knew the ladies there, and the store clearly maintains a great customer base because of them.
Christopher, Thank you very much for your review. Trinity and I started the store a couple of years back but Trinity is the backbone of the store as she is there all the time. She takes great pride on providing an exceptional customer experience as you stated and finding Deedee to work with her is definitely a plus. We do our best to provide a customer experience that is filled with honesty, sincerity, and empathy to each customer's situation. We don't always succeed but we do our best and we hope that we are given a second chance when we fall short. We are truly grateful for your support and taking the time to post your review.
T
Checked out this PA out of curiosity while i was in the neighborhood. Place was very clean and organized. Interestingly, it resembled a little boutique to me with all the neat souvenirs and gadgets they have displayed. I wasn't buying anything, but i watched some transactions of other paying customers there. The manager was very courteous and friendly. She was attentive and accommodating to the patrons' needs, simplifying the process to make it easy and quick for the customers. The pricing i assume would be about the same as anywhere else, but the quality of service is definitely great to deserve my rating.
Thank you.
L
I love shipping from here. The personnel are friendly and helpful. They don't rush you if you don't have all your stuff together. Once you ship with them, they will always have your address on file to quickly build a new shipping label. All my packages got to their destinations.
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FAQs
1. How to Connect with PostalAnnex?
You can get in touch with them at +1 650-282-5560 or enter their official site and submit your application form.3. What Kind of Services Can I Get from PostalAnnex?
You will be provided with the following services from PostalAnnex. '- Notary signing services
- Loan documents signing
- Printing Scanning
- Virtual mailbox service
5. Is PostalAnnex an Agency or a Lender?
PostalAnnex is a Shipp helping you deal with money worries. You can also get personal loans with low interest rates for a variety of purpose through our website.
2. What Is The Location of PostalAnnex?
You will find the store at 1049 El Monte Ave Ste C, Mountain View, CA 94040, United States. Open a Maps app and get driving direction to PostalAnnex.4. How to Apply for a Loan from PostalAnnex?
To get loans from PostalAnnex, you can submit your application form on their website or pay a visit to their office. You may be asked to go there with your vehicle when getting auto title loans. Click here to obtain detailed information about online auto title loans.6. What Can I Do If I Am Unable to Repay My Loan?
Failing to repay a loan will result in negative impact on your credit. Connect with your lender when you fail to pay back the loan.7. Does PostalAnnex Offer Loans for People Who Have Poor Credit Score?
Yes. You are likely get loans with PostalAnnex even with bad credit scores. It is also available to get personal installment loans regardless of your credit scores through our website.