Polaris Home Funding Corp E National Rd, Vandalia

Cory and Jeff were such a blessing during the overwhelming process of first time home buying. Cory treated us like family and walked us through the loan process step by step. Cory and Jeff both worked hard to help my husband and I get into the best situation for our home and financial well being. We appreciated that Corry and Jeff were always honest and direct. Whenever I had a question or concern, Cory responses were always quick and detailed. We are so happy with our loan, new home and the experience. We would highly recommend any and all who are in the market for buying a home to contact Cory and Jeff!

I did refinance twice with these guys. I liked the transparency of the whole process. I felt being taken care of. And what’s most important, if problems arise these guys indeed help solving them, answer calls , text and emails right away.

Great Service! We had a great experience with Cory! He always was there to answer our questions and ensured we were closed by the end of the month even with hang ups from my old mortgage company. Thank you for the excellent customer service that we received!

I thank God for Jeffrey Hamilton... He was great working with me and very patient. He was always available and even on his off time, he took the time to answer and respond to anything I needed. I would definitely recommend others to him. Thank you Jeff

Dodd was so easy to work with. He thoroughly and patiently answered all of my questions and was very responsive to any text messages or phone calls. He went above and beyond in customer service. 5 stars all around!!

I could not have asked for anyone better than Matt Guillozet...he was so kind and patient through this process. Having lost my husband and having to rebuild my credit Matt kept encouraging me and telling me it would be ok. He stayed in touch and walked me through each step of the way. He made me feel that he was as happy my loan went through as I was! There were many roadblocks I felt in getting this to go through but Matt made sure all the information needed was taken care of. He never seemed impatient with me. I am so blessed to have him help me through this loan refinance process.

They are very unorganized as a company. They were asking for paperwork from us up to two days before closing on the house. We gave them all the paperwork they needed a month prior to closing and they should have reviewed what they still "needed" then. Maybe even create a checklist for themselves! They also knew there were issues that needed to be solved with the IRS, consisting of myself having to call the IRS directly to fax information to them, but they waited until the last minute as well to have me take care of this issue. Very stressful situation!!!

Ken was very helpful in answering my questions and walk me through the process, step by step.

Very unorganized. Many things changed at the last minute. Promises made that never came through. Stressful situation. Never again!

The process wasn't completely easy, but it wasn't an easy situation. They went above and beyond for my situation.