PNC Bank S State St, Belvidere

Did not answer my phone call all morning. I wanted to establish an account with them so after a few hours of no one answering I decided to walk into the branch to see what's up. The employee was very unhelping the banker was sitting doing nothing and they told me I couldn't open an account id have to wait until Monday or Tuesday when a banker was free. They are extremely slow at this branch and employees need to pick up the pace and provide better faster knowledgeable service. PERIOD

Crazy I got charged triple double for using another ATM it went from $3.00 dollars to $12.00 it's very very bad bank customer service is awful.

They have always been pleasant to work with, the drive-up does take a little long but the ATM works great. They have nice options for students like me including the Virtual/Mobile Wallet feature which is easy to use and helped me understand how to manage my funds.

I don't personally bank here, but my company does. And every single morning I sit in the drive up for a minimum of 15 minutes, but 90% of the time I am here for a half hour. It's absolutely ridiculous. Not only that, but I often have to get change orders and they are constantly shorting me. So after my half hour wait it's another 15 to get that screw up fixed. I would never ever personally bank here and I don't understand how people can.

Really like this bank been with them since they were national City... About 15 years

$3.50 + $2.00 to use the ATM? Thanks for nothing!