Blackhawk Bank N State St, Belvidere

Fine for normal transactions but don’t believe what you are told by staff. Last year my wife called two weeks before we were to close on our house and verified that everything was set up for a wire transfer pending the exact amount of the closing cost which are not available until a couple of days of closing. She was told that they only needed 24 hour’s notice. When we called with that information we were told that it would take up to 3 days. After several hours of phone calls back and forth, Georgia was able to get the transfer in time. After a few more problems where different people have given different answers to the same question, we have decided that the only way to get a straight answer is to call Georgia directly. I would not have written this review if I had not gone to pick up cash that I was told was transferred to another bank this morning and found it wasn’t there yet. Georgia is off today so apparently nothing is getting done. When she retires we’re all out of luck

Horrible bank! Promotes identify theft by now scanning your drivers license into customers accounts/data base. No need to do so. This is not good business but risking my personnel information. Manage LikeShow more reactions · Reply · 1m

Best customer service around. If you really want a bank that values its customers- pick Blackhawk Bank. You will not regret it.

They are extremely rude and make snide comments and instead of asking you to do things They make everything seem to be your fault even though they are more of capable than asking simple questions. I would not recommend them at all find a different bank.

Been banking with them since 2010. They are truly the best... I love banking with them!

hours are wrong, they say they open Sunday but I drove 3 times between the hours they are "open" and notching, also saw three different people doing the same.

I've always had helpful and courteous service from the Belvidere Blackhawk bank.

Georgia goes above and beyond! Highly recommend!

Great bank with excellent customer service!