PNC Bank Hanover Pike, Hampstead

I have never experienced nothing but great service at this location! I have been with them since they opened. Just recently Tanya helped to go over my account and was very helpful making sure everything was in order. I use the ATM often but the times I have gone in the bank have been pleasant.

Rachel was very kind and welcoming. Great customer service and quick and easy. Highly recommended

HORRIBLE CUST.SVC!! If possible, I would give it 0 stars solely based on the poor customer service and horrible attitude of the bank employees. Waited 45 minutes today to open a checking account for my teenage son only to have an extremely rude and abrupt staff inform us she would not be assisting us as “the doors are locked at 5pm” WTF?? When I pushed back as to why this wasn’t stated BEFORE we waisted an hour in the lobby, she begrudgingly conceited to help us, but then demanded my son show his social security card before allowing us into her office! Then she had the gall to state more than 4x to my son “if we had more time I would love to show you all the features of..” and “I wish I had time to...” Of course, the grand finale in the passive-aggressive show was her ONLY speaking to my son. She said not a word to me even when I tried to speak to her. Not only did she ignore me for the duration she couldn't even fain a good by to me. I am horrified at being forced to endure such unprofessional, rude, and outright appalling behavior by Ms. L.Hughes. If for some reason you’re looking for a new bank, don’t go here!!

Molly and Lisa are great so very helpful . Answered all my questions. Always follow up an show concern. Very happy banking there

If possible I wouldn't give them a star my banking is as simple as it can get but because of the staff there I have to drive out of my way to another location to get my banking done that's how much I hate dealing with the staff there that's sad

I've never had a problem here. The employees I have met have been friendly and professional.