PNC Bank Candelaria Rd, Albuquerque

Usually I always have an easy time with this location but today is the day I will never visit this location again. I drove over to this location just to be told by 3 people sitting at a table outside that the branch had closed at 2 pm that day even though online says 6 pm (no notice from the bank whatsoever, plus this Friday is not a holiday...) and then I am told since BBVA transfered to PNC today that would not be able to view my online account from BBVA. I have to wait til Tuesday because this company celebrates a hate holiday this coming Monday. Tuesday is what all 3 of these bankers nodded to and if I wanted to view my account I have to use the atm located there. I used my BBVA and PNC card and both denied atm account use. This company has showed me how useless it has become. I will be removing all my money from this account because they have shown me how unhelpful they are. Involve your customers, don't treat them like numbers!

Very Disappointed! I got locked out of my BBVA acct, it directed me to download the PNC app, so I did, tried logging in, It keeps saying I entered my User name incorrectly. 😠 Of course no Customer Care after 5 or weekends! I have to wait till Monday to access funds! Don't bother Banking with PNC/BBVA.... I'm taking my Business elsewhere! I was sent a new Card, & can't activate it‼️ 👎👎

New Policy Alert 🚨 Your check deposits will NOT BE AVAILABLE until the next day UNLESS YOU PAY A FEE. In other words, it is entirely possible to make funds available but they have found another way to take your money. This is unfair, unethical, and disgusting. Enough is enough…it does NOT have to be this way people.

If I could I'd rate them less than 1. First I got there 10 minutes before they closed. They were already locked up. Second I called them and asked why they were closed since their door said 5 o'clock and asked to speak to a manager, which i waited for 5 minutes just for them to hang up on me. This has been the worst experience I've ever had with a bank. When I get a chance, I am definitely switching banks.

Best bank EVER!. I have been using Compass for 10 years both for personal and business. Service is exceptional. They know the regulations and keep me updated on anything that changes in regards to my banking needs.

Only downside is that the ATM is on the business lane ...so if bank is busy you can't get to ATM unless you wait in the business lane of banking drive drive thru...

All the TELLERS realy care about helping you with big or Small concerns in With Responsive & RESPECTFULL ADITUDES. They keep there word when getting back to you in a timely maner. I WOULD HIGHLY RECOMEND GETTING A ACCOUNT AT BBVA ON CANDERLIA. MONICA

Doors locked at 3 pm. I also called after getting home. No answer. Not a good start at all PNC

I just called to get some information of the bank about to cash my check and they literally hung up on me I will not be contacting or ever using this Bank very rude