State Employees Credit Union of New Mexico Montgomery Blvd, Albuquerque

A pathetic excuse for a credit union. No Saturday hours and the ABQ branch closes at 5 PM every weekday. Phone system is out 50% of the time, so no way to contact them. They don't use Venmo or Zelle. Go elsewhere!!!

Tanya Cisneros is great she always is there to help with all my banking needs.

Tina is great very helpful very responsive, always has great positive attitude even when I go in there and the line is long I’d let people go ahead of me because I would rather work with her instead. Definitely needs a raise

Big deposit and just saw I was charged $25 Uncollected Fund Fee, some twice in the same day. $25 Uncollected Fund Fee? Never ever have I heard of this. They put the 10 day business hold on it and then charged me for it. I'm taking my car and refinancing it elsewhere. They've lost me as a customer. I've been banking there years, have 2 car loans there, paid off 2 other cars with them but an Uncollected Fund Fee is ridiculous and a ripoff.

Fantastic bank with outstanding help. I’ve been with them for over 3 years and never a problem. I have a checking account and savings account and even took out a signature loan to help build my credit. Yvette G. is the best. Their debit card works all across the country. The only requirement is to keep a $50 balance and you will never incur any monthly service fees. The bank is also local so it helps out our state.

Friendly staff! If using the drive through, be prepared to wait 20-50 minutes for a simple transaction. Add another 15-30 minutes per vehicle in front of you. The staff, though friendly, have absolutely ZERO care for anybody else's time. I've been with this bank for over 4 years and have never spent less than 20 minutes in the drive through, even when no other vehicles were present.

I just tried to get a new card as mine will be expired and about 2 months. I found out that they would charge me for the card, which is baffling as I've been a member for years and it's ridiculous that just because I'm trying to get my card a little early they want to charge me for it. On top of that, they laughed at me as I walked away. Real professional, ladies. Real professional. If that's the sort of behavior coming from the women with the desks instead of just the tellers, I can imagine that they're pretty secure in their jobs and that's why they had confidence audibly laughing at a member as they walked out of the building. Disgusting for a credit union, and I'm heavily considering closing my account all together

Very happy with State employees Credit Union. We have financed all our vehicles with them. They have incredible rates and incentives. We use the Rio Rancho location which is most convenient for us. Maritza Dominguez is super helpful and made each process very easy.

I was hesitant to join a credit union due to past bad experiences but State ECU has been a great resource for my family. Maritza has helped us through buying cars, weddings, and houses, and State ECU always offers great deals and the best rates. I even earn interest on my checking account. Thanks a ton!

I love using this credit union. I was able to get in with a family member who was in public education. I believe they’ve since gone public. But they have the best rates. We were able to use a secured loan to get out of debt. Literally the best decision we’ve ever made! Their checking rewards are the best around 2% is so unheard of and it’s been this way for YEARS. Anytime I tell people my banking rates they say “Wow” most other banks are doing well at 0.05% or less. I would only deducted 1 star because it’s not the most user friendly online services, but I think they deserve all the stars. I also would love to see them add a monthly/yearly comparison graph for an idea on where money comes and goes. It really helps my family to budget when everything is all written out and recorded online at your own personal bank account