PNC Bank W Schaumburg Rd, Schaumburg

They made an unauthorized withdrawal from one of my accounts then would not correct their error properly, which caused my income taxes to increase. When asked to provide evidence that I received notification that the withdrawal would be made they could not produce any documentation. When asked to explain why their assistant branch manager did not notify me about the withdrawal, when I was at the branch on the day they made the withdrawal, they had no explanation. This bank is poorly managed from the top down and I can say this because I have over 14 years of banking experience largely at a management level.

standard transactions made, no complaints. PNC is a great bank and I'm really happy with them overall. I normally do a lot of my banking online or on my phone so going to a branch is not too common for me but still necessary. There are plenty of people working and i didnt have to wait.

Gail and Ahmer are amazing people that know hoe to do banking the right way. I am a noob when it comes to banking and they have brought me up from a lowly gas station attendant to a self employed electrician. they have helped me manage my finances in a safe manner and given me the correct advice to build credit for business loans and a mortgage. If you need a banker, go here and talk to Ahmer or Gail. I would recommend these two wonderful people to anyone.

The worst bank I have ever dealt with in my life. They won't send you bills and then when you try to pay online they won't let you create an account and then when you try to pay over the phone it takes half an hour to get through the prompts. Save yourself the trouble and go with anyone else.

Extremely slow. the girl at the counter was nice however, she was seriously over worked. The drive through was very busy & at least 5 people there were helped while myself along with two others I waited at the counter for 15 minutes. So much for a quick stop at the bank. There should have been a second person helping her. Lunch is not a good excuse for poor management of resources.

I am a person who makes lots of transactions with cash, when I have all the change from those trans actions saved up I think to myself oh my bank ( bmo Harris ) should be able to take it. nope and so im looking all over..... basically even though I didn't have an account with them they still helped me out. great customer service.

Very good bank nice people don't wait open acount and you be happy

Very good people here understandable Manager Adeel. Thanks.

Not very knowledgeable, wasted my time here. Next time I'll go to my home branch in west Chicago only!!

Glaciers move faster than the people who work here