PNC Bank Ford Rd, Canton

PNC is my family's choice for our banking needs. Honest, hardworking and reliable! Service at this location is pleasant, efficient and businesslike.

I had a great experience with the man who works in the office I wish I would have gotten his name. He was so helpful and made it quick and easy to change my last name on my account and printed my new debit card.

I have been a PNC customer many years and generally have no problem. But this saturday I came to do some banking business and have waited 1.5 hours for help because they dont have enough staff to help. The lady said "only 10-15 more minutes" and that was 30 minutes ago. I feel like a fool for waiting for this and its caused me to waste my Saturday morning for nothing. Thanks PNC Canton.

opened a biz account for the better half today. She will always be the better half. Top notch customer service.

changing my rating to a 1....just came again and sat in dtive thru for 17 minutes...this is the absolute worst location... employees are very nice but that's the only nice thing I can say. They are Always short staffed. I am there every week and whether I'm in the drive thru or standing in line, it is always a long wait. I am currently in the drive thru and sat for over 5 minutes before someone even greeted me. And still I sit waiting...waiting.... the other pnc locations are not like this. Their management needs to do a better job of staffing this location.

The 3 times I’ve had to call this branch they literally never answer phone. I sit on hold for 15-20 minutes then the call just disconnects. It’s truly so frustrating, considering it’s the closest PNC to my home & they are never ever there for me when I need them it’s truly so annoying. Just answer the phone, it’s literally the least you could do.

Love this location. Was helped by a young woman named Rebecca. Really nice! She was pleasant to speak with and knowledgeable. Will definitely return!

Very good branch. Friendly, prompt, personable. They helped me close on my house, and I had nothing but positive experiences.

This Bank needs additional staff was waiting for 30 min for 5-10 min job. Will appreciate if they are mindful about someone else’s time.

Excellent Service and extremely friendly staff.