Plaza Services, LLC Hammond Dr, Atlanta

I have repeatedly called and emailed to no response. Their name showed up on credit report, and I am attempting to rectify the situation. Gave my phone number in email, no call back. No answer to email. Will assume that it is paid unless I hear from them! This has to be a scam!

This company is a scam… I had contacted this company since I was informed that supposedly a closed account was sold off to them… after trying to contact them multiple times, I finally reach a rep. She didn’t tell me her name and was rude. She proceeded to tell me that yes they own the account but it’s a different company that is wanting to collect the money from them. I was transferred to some company names halsted and he was asking for money from some random place in Arizona. I hung up and called back to plaza services llc and now no answer I have tried for about 2 hours to reach someone and nothing. I even retired to go through chat and odd enough their chat services are unavailable to after I had spoke to both company earlier. I don’t know what account was closed in the past nor any information on it. But it’s showing on my credit report as derogatory. Tell me how are you supposed to be open but your online chat says no one is available during your business hours?

The most fraudulent debt company there is. They don’t answer their phones and once I did get a rep she had a bad attitude and hung up when I asked to speak with a supervisor. And when I tried to call back to report her she didn’t document the call. Def report them to the BBB.

Apparently I had an account that went to collections (thats on me). They have been sitting on this account for 5 months and have never tried to contact me. I started calling them 3 weeks ago to settle the account. I finally was able to reach a person today. I was immediately placed on hold. I have been on hold for over an hour. Do you want my money or not?? I have never had to work *this* hard to get somebody to take my money.Edit: after an hour and 17 minutes on hold, they hung up on me. I have not been able to get through again. I am reporting them to the better business bureau.

I usually dont post review i think i have posted maybe 1 yelp review in last 10 years but i wanted to share my good experience with plaza services. during this pandemic i know times are tough and i was frustrated because i was calling and calling but not reaching anybody. it did not dawn on me that most businesses have people working from home with voip or whatever and its an inconvience all the way around due to the pandemic not businesses as a whole. so anyway i went on facebook and left a message and i got an instant response by the facebook agent and they were not rude to me. they were very helpful and had me tell them exactly what message i wanted to send and they emailed it over to the cusomter service manager and i got a call the next day. it was definitely after business hours when i did this so i greatly appreciate the effort by the rep that was messaging me to get that message through with urgency. thank you and stay safe

Out of the blue, this company has messed with my credit. No calls, no contact, just 21 points off my credit score......Sure it is illegal, and am contacting a lawyer. Very bad company, do not deal with them, if you even have a choice!

Tremendous help in helping extinguish student loan debt. Very, very impressed with their professionalism and ability to follow through and stick tot heir word. My highest praises go out to everybody at plaza services. I would give 10 stars if google would let me so y'all will just have to settle for 5 stars. hehe The next time I am in Atlanta I would love to meet the staff :)

never in my life would i think that this company would have treated me with as much respect, empathy, and courtesy that they did. i was terrified when i first thought of talking to them but that changed fast. i am becoming responsible and thanks to plaza services i am clearing up some wreckage of my past and look forward to a great future.

Plaza services llc was god sent. My gratitude is more than you will ever know for guiding me through the process of clearing what what i thought was debt that would never be overcome. This company is a class act and management and ownership get my highest praises.

I had an unfortunate mishap with my account, however Plaza Services was very accommodating and did everything they could to assist me with any questions or concerns I had they did an awesome job I truly appreciate their services, Rachelle was on top of things professionally and the other staff were very polite as well... Thank you guys!!! You Rock!!!!