Planet Home Lending, LLC - Concord Burnett Ave, Concord

I communicated with nancy garcia via email- we set up a phone appointment. She never called me, I even emailed to follow up to see if she needed to reschedule- Never heard back! so unprofessional! i was excited to speak to her since my friend gave her a good review- but I cannot stand unprofessional agents! better now than later though! I know we are human and things happen, but I already lost my faith in her and the whole company as a whole!

Yazmin Llamas was great. She was always on top of things and knew where in the process we were. Yazmin kept me informed the entire way. She knows her stuff and if she doesn't, she knows where to get it and is quick to reply back. This isn't my first time or second doing a loan process and this has been by far the best experience. Yazmin kept everything moving. Would absolutely work with her again!