Planet Ford Dallas Inwood Rd, Dallas

When I bought my vehicle from Parks City Ford my wife and I had a wonderful experience. When I came back for my first service appointment, again we had a great experience. The was professional but friendly and the service team did an excellent job. I recommend Parks City Ford

My sisters and I had made arrangements to meet with the General Manager who had been so helpful with my father on the purchase back in 2017 of a Lincoln Continental. My father did not drive long distances meaning he only had 6300 miles give or take a few. Jeff made an offer to buy back the car and provide 3 separate divided equally checks to my sisters and i. While doing paperwork Jeff put me in touch with Joe in the sales dept who was ready to show me all the used and new Ford Trucks. Well after walking both lots I settled on a beautiful Blue Jean F150 Platinum 4x4 low miles. I can say after my choice was made Joe handled everything from then on. He put me in touch with all the right people to close the deal. Even with getting accessories ( bed cover , extra fob , etc.) My experience with the handling of my buying a used truck was outstanding and the personal were very helpful and happy to answer any questions. I know why my father bought so many vehicles here at Park Cities Ford as well as my sister. I would recommend Park Cities to anyone who is looking to buy a car new or used. I'm updating this review 11/11/21. My wife and I met with Jeff whom I had called the day before to inquire about looking for a new SUV that might fit her driving needs. Jeff greeted us at the agreed time and put us in touch with Alfonzo who was very knowledgeable and patient while showing and explaining in detail the differences in the vehicles we looked at. After a couple of hours of back and forth between models we chose the Escape Titanium 2.0 Hybrid. From that moment on the wheels were in motion from Carlos in the finance dept. to Pierre who went over in detail all the features on the car. Pierre was professional and knew every detail about the car and very patient with my wife who had many questions. After observing his knowledge I had some questions about my F150 Platinum Truck that he answered for me. While deciding on this vehicle I had talked to the service dept advisor Robert Mahoney about an oil change and overall inspection of my F150. He came to me on the lot to retrieve my fob and immediately drove my truck back to have the work performed . He advised me of my battery being weak and that all other check points were good. I had a new battery installed and my truck was washed, vacuumed and ready to go in a very short amount of time. These employees at Planet Ford are pleasant to work with, courteous and ready to help no matter the situation. Never in a hurry to rush you through and answer any questions you may have. I again will say. If your looking for a car new or used and a dealership that feels like family you will find it here. Thank you Jeff , Carlos , Alfonso ,Robert ,Pierre Doyce Gilmer

Joe D'Angelo was my salesman, but it felt more like customer service than sales. Joe and I were able to handle 95% of everything by phone. When I got to their store (dealership) all I had to do was double check the vehicle and sign the paperwork. In fairness, it was 12/30/20 (end of year) and it took a while to get through finance, but Joe had taken care of everything else. Thanks for all of your work Joe! I highly recommend Park Cities Ford and Joe D'Angelo!

Every time I come to this dealership the staff treats me with the utmost courtesy and a friendly smile, very professional and when the work on my vehicle is done you can bet your bottom dollar it's done right.

I typically detest taking my cars in to the dealership for out of warranty work; however, my experience here at RM Park Cities Ford has caused me to rethink those sentiments. Specifically, my service adviser, John Green went so far above and beyond expectations of good customer service that I am now able to see the myriad of benefits surrounding using the dealership for service and maintenance. I’ll spare the details, just rest assured you are in good hands with these folks.

This was the smoothest car buying experience we've ever had. We were in and out of the dealership in no more than 3 hours. Jamal, our salesman helped us find the right vehicle and was genuinely great to work with. Dennis made the entire finance experience quick and painless. Robert was excellent at delivering our vehicle and thoroughly explaining the features, he was extremely knowledgeable. I highly recommend this dealership to any and all, who are looking for a Ford!

I can say that they have what you need from brand new to a very mink condition newly used car this is a place you would love to go it take little to less than an hour if everything is smooth on your end I do recommend this place has great car great mileage.

I am 89 and don't like to be exposed to people. I called the agency and talked to Jay who suggested that I bring my car in for lube at 6:00 pm as the shop will not be then busy. The next night I arrived at that time, Jay took my info and suggested the least crowded waiting room. I chose to walk around outside. The job, including the car wash, was completed in a short time. Much to my surprise, the free car wash was done by hand, with some drying effort by Jay. My only exposure inside was when I paid my bill. For an old man with pandemic exposure worries, the experience was OUTSTANDING! jay

One of the best and easiest experiences. Joe D is one of the best and a true man of his word. He helped my son with purchasing his first car on his own and these guys made it super easy. We love the deal and the car. We will be back soon to purchase another vehicle. Thanks Joe!

Bobby from Randall Reed’s Park Cities Ford kept me apprised of the process every step of the way. He was readily accessible and easy to work with. My car looks great! I will continue to trust them with all of my car issues.