Pioneer Federal Credit Union W 3rd S St, Mountain Home

Thank you Kristin! You were very patient with an amazing attitude! Loved your customer service and understanding when I was being difficult! Definitely made my day and my banking experience amazing! Been banking with this branch for over a year and have not had a better experience then I had today! You were awesome and I can't Express enough how much I truly appreciated it!

I am a fairly new customer and so far I have no complaints.Pioneer has been very good to us.They are upfront in there dealings. .

Cheyenne and Katie are absolutely amazing and so helpful!! They got me all set with a new account. 10 out of 10 recommend!!

Pioneer bank has been the most disappointing bank when trying to start my very first bank account here in Mountain Home...

Hanna was extremely helpful and her attitude towards me was so enjoyable and patient. I love this bank and the people there.

I always have an amazing banking experience when i go inside the bank. The tellers are very knowledgeable and always able to answer any questions i have. They are always so welcoming! Couldn’t recommend any other bank other than Pioneer FCU!

The credit union has always treated me with respect and assisted me in a tough time last year when I lost my job and was off work for 6 months. I have 4 accounts now with PFCU and hope to remain a customer for years to come.

I've been trying for 2 weeks to talk to an agent at pioneer Federal credit Union I called every single Bank and each time I've waited over a half an hour before I just gave up waiting they have an option to press a button and they'll call you back I'm still waiting for that call getting a car loan with wonderful but the service has been miserable

For a mission statement that says let us move your money forward they haven't done anything but cause me more Financial problems from vague and unclear explanations of important details of your account to rarely ever helping with a loan even when when my credit was good. Shady and immoral practices like most banks. Fake customer service after the fact like they are helping you out when they are the ones who helped perpetuate your problem. Can't wait till I can just cancel my accounts.

Life is determined by dedication, with success by those who afford you the opportunity to move forward when faced with a barrier. We live in a credit line base of life unless those who are fortunate to have money. I don't and there are people who in this bank just like any other who have gone above and beyond for others, even if they may have not deserve it, and don't wanna take a chance. Just depends if the right people in the position of power wanna help or not. To me that is more important then how a lobby looks, or if it had free coffee, or even whether or not everyone seems friendly. Everyone is human and there for we have faults and not everyone's situation is ideal, so some even in work environments try to put on a smile on top of their own life struggles just as anyone else so best not to judge but show or have empathy, and be patient. Needless to say I wanna thank this bank for helping me get to where I am, and through my own struggles and helping me chug along while I attempt to achieve financial freedom one day at a time. Only bank I use and recommend, but may not be for everyone. Good luck and wish all members the best and thank the staff for all their help. Shawn.