Pine Bluff Cotton Belt Federal Credit Union River Pnes, Pine Bluff

I recently moved to Pine Bluff, AR from Texas and was in need of a local bank. But, not just any bank where I would be a number or a quota met! My desire was to establish a long lasting, enjoyable personal and financial relationship. I know, expecting this from a financial institution, some would say, is a delusional expectation.....or just a dream!! Yet, I began my search online and to my surprise there were so many banks here. I had to narrow my choices and did so by reading the reviews. The Pine Bluff Cotton Belt Credit Union located in White Hall, per my research, ranked far above it's competitors. From the initial phone calls with Ms. Christi and Ms. Kathy, to the warm greeting as I entered the doors was so comforting. Ms. Haley McCall, New Accounts Specialist, patiently, yet exuberantly, educated me on all the amenities her CU had to offer! She sealed it for me! But, there's more! I was introduced to Ms. Morgan Menard, who I didn't know, at that time was the Branch Manager. This, small framed, young woman with an amazingly huge heart, and never-ending drive of enthusiasm and optimism worked tirelessly in helping me to achieve goals that I could not have imagined! She made it all make sense, the HEART of this location...."As, the head goes, so goes the body"! I watched as this team of exceptional individuals worked together in unity to achieve a common goal...helping me to obtain MINE! This PBCBCU in White Hall, Ar, embodies the spirit of EXCELLENCE: exceptional customer service, symmetry, and atmosphere, with a caring heart! My experience far exceeded the reviews I read online and my own expectations! Delusional, no...dream, no.... REALITY, yes...at PBCBCU, White Hall Ar! With sincere gratitude and appreciation, thank you, my PBCBCU family!

This bank is by far the worst bank I’ve ever banked with, and one of the tellers from the Pine Bluff Branch is very RUDE!

The Website says they close at 6pm on Fridays but they close at 5pm