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Simmons Bank S Main St, Pine Bluff

2.3
(9)Loan Agency
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501 S Main St, Pine Bluff, AR 71601, United States

+1 870-541-1000

https://www.simmonsbank.com/

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–4PM
  • Tuesday9AM–4PM
  • Wednesday9AM–4PM
  • Thursday9AM–4PM
  • Friday9AM–5PM
CLOSED
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    Personal Loans Near Me In Pine Bluff of Arkansas(AR)

    Loan Amount

    $1000
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    Reviews

    2.3/5.09 Reviews

    S

    Shay N
    1

    WORST BANKING EXPERIENCE EVER! Especially during these times where the stimulus checks are needed!!!!!! CUSTOMER SERVICE AND DESIRE TO HELP WITH LOOKING INTO ISSUES IS NONEXISTENT! Who is responsible for hiring the low quality of individuals working there!?! Taking my business elsewhere! It's very exhausting to have their "back office" look into customer issues... BEWARE! AND GO ELSEWHERE! Thank me later!

    D

    David Arrowood
    1

    I have been dealing with Simmons Bank for over 2yrs to close a HELOC that should have been closed in 2017 (it's 2020!). Simmons Bank held both my primary mortgage and HELOC in Jackson, TN from 2014-2016. The local team who handled all my banking needs were excellent. They provided support that I felt was above and beyond what I've experienced dealing with numerous banks over the years. During my 40yr career I moved 12 times and have owned many homes in the process so have some experience dealing with banks. I sold and closed on the home in late 2017 at which time both the HELOC and primary mortgage were closed out. In the year following the closing of the property I received several blank HELOC statements and made numerous calls to Customer Svc to ask them to close out the line of credit. On every occasion, I was told it would be handled. In May2020 during a refinance on my current home, I was informed from my lender that I have an active HELOC at Simmons. I called Customer Service and once again was told it would be handled and they asked me to sign and forward a form to complete the process. I immediately signed and forwarded the form. Today, June 1, 2020, I receive another statement and late fee for my 2019/2020 annual fee...yes people, you can't make this up! I called immediately and spoke to a Customer Service rep who couldn't assist me but wanted to put me in touch with the local branch that I dealt with back in 2017. I asked to speak with a Supervisor and was told she wan't permitted to do so. She asked for my contact information to have the Loan Officer reach out to me which I provided. I asked for the Loan Officer's name and number which she informed me she could only provide their first name. Now that's customer service!! At this point, I'm concerned about their poor administration and handling of this matter. Especially since they are showing a late payment and likely may or have reported to the credit agencies. So, impact to my credit rating? Let alone, there's a HELOC in my name against a property I haven't owned in 2 1/2yrs which could easily be subject to fraudulent activity. Stay away from this Bank.....trust anyone else!

    B

    Brian Thompson (The Outdoor Xperienced)
    1

    What a sad situation the Liberty buyout has become. The customer service has dissolved. If you encounter fraudulent charges on your account don't expect any help from Simmons Bank. This is the last of several issues that I have endured through the Sale of Liberty Bank to Simmons. We have had to call on more than 5 occasions to have unsubstantiated NSF fees removed. We were told these were "glitches" in the system. We believe that Simmons Bank simply hoped we would not notice. We feel that Simmons Bank crosses their fingers hoping that these charges won't be noticed and corrected or that legitimate NSF fees can be charged. If you feel that you still need a Simmons Band account keep an eye out for "Glitches". Sad.

    G

    G B
    1

    Horrible bank. They bought my bank out a few years ago and I've had problems ever since. My debit card didn't work at all in certain states, they have horrible customer support and their app never works. Do yourself a favor and bank somewhere else.

    K

    Kaley Crum
    1

    BEWARE THE DEFINITION OF DORMANT!!! My account went dormant after 3 months of inactivity. I'd logged in plenty of times, but apparently their definition of dormant means you have to have activity... Withdrawals/deposits/etc. It will cost you $5 for your account to go dormant. I'm taking my business elsewhere.

    G

    Galena Gibson
    2

    Posting your bank statements a week into the next month is horrible customer service!! Please step it up, and act like you are worth $8 Billion!

    D

    Dre AKBAD Thornton
    4

    It's a good bank. It's actually a major banking conglomerate, headquartered here, residing in the center of what appears to be, "a war zone".

    b

    b s
    5

    Very friendly staff, and they have many locations to do business with.

    D

    Deidra Williams
    1

    jessica rude all the way around

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    FAQs

    • 1. How Can I Connect Simmons Bank?

      In order to connect them for loans, you can dial this phone number +1 870-541-1000, or you can direclty look for online loans. If you need any loans like personal loans, you can hit here, which will be faster.
    • 3. How Can I Get a Loan at Simmons Bank?

      The most convenient way is to use their website's online form. For your need of payday same day loans online, simply search our website to find out more info.
    • 5. What Am I Supposed To Do I Cannot Repay The Loan On Time?

      The best way is to discuss the details with your lender at first and deal with the issues for both parties.
    • 2. How Can I Find Simmons Bank?

      Simmons Bank is located at 501 S Main St, Pine Bluff, AR 71601, United States. If you wan to visit them personally, you can check the map to find a way to get there.
    • 4. Is Simmons Bank an Agency? Or a Lender?

      Simmons Bank is a Bank. Or you can directly find CocoLoan, which is an online loan broker, can help you establish connections with 100+ lenders to get multiple loan options like installment loans, browse this page to find out more.
    • 6. Can Simmons Bank Provide Online Title Loans?

      Sure. You can get personal title loans when clicking here.