Pilgrim Mortgage N Loop, San Antonio

Pilgrim Mortgage is the best in San Antonio. Their staff is full of knowledge, and lots of years of experience I highly recommend them. They seen many purchases and can advise with any purchase. This is my second home but I learn more about the process because their staff willingness to explain the process. I felt more confident, proud, and empowered to go in to this purchase knowing the process.

Review on the behalf of Jo Ann and Lionel Ussin: For the past few years our family has had a horrible experience finding a firm to work with us and refinancing our home. Every lender we met wasted our time and closed the door on our face. We were honestly hopeless in our search for a lender until a friend mentioned the O'Conner team with Pilgrim Mortgage. The team was helpful, knowledgeable and was the best at everything in getting the assistance that our family needed to keep our home. Their time and patience with me is so appreciated through our whole process. I enjoyed working with them and recommend them to anyone! They work fast and they are on your side the whole step of the way. Pilgrim Mortgage are my heroes, they helped us save our home!

Juan with Pilgrim mortgage walked us through every step of the refinance process. He ensured we felt informed and in control of the transaction. A family member referred me to him and I’ll be sure to pay it forward and refer my family and friends to him in the future.

So, I used Pilgrim Mortgage and really didn't have many complaints. After almost an entire year, I still receive spam mail from them that averages about 1-2 letters PER DAY! If I skip checking the mail or go on vacation, it literally fills my mailbox. I never asked for it and already used their services, but wow.... relentless! I would give 4 or 5 stars, but if you use them then you accept a lifetime of spamming. - Update - A new high score: 4 SPAM letters in ONE DAY! Just never ends.

My wife and I have moved many times during my military career and we have dealt with many lenders - some of the experiences were positive, some were not. David is the consummate professional and one I would recommend without hesitation. During the refinance of our home, he made the entire process smooth and efficient. He is an excellent communicator who kept us informed each step of the way and quickly resolved any issue that arose. This was the least stressful transaction, regarding mortgages, that we have ever had!

Where to begin, We will forever be grateful for Pilgrim Mortgage. Merrily Brown and her team are amazing at what they do. They have genuine love and dedication for their clients. They made us feel like family every step of the way even when we weren’t officially clients. Always checking in on us and looking out for our best interest. Home buying is stressful, but when you have a company who goes above and beyond to assure your experience be a blessed one is just something indescribable. You can not go wrong with them.

My daughter and son in law used Pilgrim Mortgage when they purchased their home, so I thought I would give them a try. I was pleasantly surprised. I was approved in less than 24 hours. After that Tyler and Lauren held my hand through the entire process. After closing, they stayed in contact with me to make sure that everything was ok. I was very happy with Pilgrim Mortgage and would reccomend them highly. The customer service is great. They will answer any questions you have in a timely manner and in a professional way. It you listen to what they tell you and follow their instructions, there is no reason why you can't have a smooth closing like I did. Thank you Pilgrim, I appreciate all of your hard work and dedication.

Pilgrim Mortgage was absolutely wonderful to work with. My mortgage lender officer was Sophia Perez and she was so helpful and worked FAST! She answered every question we had and made us feel informed and secure about our decision to work with Pilgrim Mortgage. Renee Glover was also extremely helpful and wonderful to work with. Pilgrim was able to give us a low interest rate and a payment we were very comfortable with! I highly recommend this place!

I had the worst experience with this company. When we were about to close escrow the first time, the pilgrims rep gave me a closing date. I told the seller to come from another country (this was a direct sell) when she arrived. I was told by the pilgrims rep that I needed to submit more papers at the last minute, at that point the seller gave up and cancelled the transaction. On the second time to close the bank would not loan the money until the foundation was repaired, after I spend so much money on inspections, appraisal and hiring an engineer. I would never use this company ever again.

I highly recommend Pilgrim Mortgage for your home mortgage company. I had the pleasure of working with Becca and Bobby Holland. They were there to provide guidance and reassurance ever step of the way. Always available to answer any questions. They made the whole process for home purchasing a breeze. From beginning to end they were by my side and saw me through the entire process of purchasing my first home. If you're looking family oriented, understanding and honest loan officers then you'll be in great care with Becca and Bobby!