Peoples Bank Putnam St, Marietta

I have been banking with Peoples for 14 years and I can honestly say that I have never had a problem with them. They don't make any money off me, yet they continue to treat me with courtesy and respect. As long as that continues, I will continue to do my banking here.

Absolute worst financial institution in the Marietta/Parkersburg Area. After multiple issues and dealing with constant disrespectful staff, I am finally done with this organization. There is absolutely zero consistency with this organization. You could talk to three different staff at different locations in the same day and get different answers results. They refuse to provide policy to their customers saying "they don't have to provide their internal policies to customers" do you want to let someone hold your money and then get no explanation when you ask something regarding your accounts funds? I don't anymore. Oh also, apparently if you get a paper paycheck weekly/biweekly, You go to this bank on Friday (payday) to cash your check for the weekend, they will not cash the check, apparently to Peoples bank this is too much of a liability without them verifying the check. So even if it is a business check from the company you work for, they refuse to accept that as available funds to the customer. If you want your money, don't trust this bank, You should get to decide when you get your money, At Peoples Bank, they think they get to decide when you get your money!

Absolutely terrible I will never do business with them again. Paid my loan in full and months later claim I still owe them money sent to collections and ruined my credit. Already have the title to my vehicle and was treated horrible by them.

After purchasing Citizens Bank they automatically sign me up for paper statements then automatically deduct $2 for the statements. Customer service tells me they can't change the setting. Looks like I'm closing my account with Citizens!

I have been getting the run around for the past month to get my issue resolved, and as of yet, the only response I have gotten is: we can't help you. I was told send my paperwork to the main branch. Then I get: you have to go to the branch. The problem: I live 3.5 hours from the branch.

Horrible! Horrible! Horrible! I would give Peoples Bank no stars if I could. I had an auto loan with Peoples and had a period during which I had spinal and neck surgeries, so I had a few late payments. The loan was caught up and I went to pay it off, but what should I find? Over $400 in late fees and a $100 repossession fee when the vehicle was never repossessed. I tried to call about the fees and left two messages with the VP and got no return calls. After the payoff date at the end of May which showed a payoff of $1,067, a payment of $368.38 was made. On June 10th I received a total balance due of $607.47 plus 14 cents per day after. When I finally got through to someone at the bank on June 18, 2019, I was told my payoff if made on June 23rd is now $708.76! I asked them to consider crediting some of these fees and they absolutely refused - no consideration at all and no explanation for more and more charges! NEVER DO BUSINESS WITH THESE PEOPLE. IN MY OPINION AND FROM MY EXPERIENCE, THEY ARE PREDATORS!

The worst! Can’t reach anyone for 2 days now to set up my loan to pay online. Very sad this day in age where everything is electronic. Left my number to be next in-line 2 days in a row and still nothing.

I’ve been banking here for a couple years As I work out of town weeks to months at a time they shut my card off because it was compromised which I appreciate that but They cannot even call you and let you know they just mail you a new card so needless to say I’m 1500 miles away from home and they shut my card off call in to see what the problem was and that’s what they told me they offered to turn it on so I can get cash out of the ATM but that doesn’t help me when I’m gone from home for another week or two the lady on the other end of the line offered no help or solutions past that and was rude on the phone I think it’s time to search for another bank there is no need to be treated like that I realize I’m not some multi million dollar customer of theirs but I still deserve to be treated like a valued customer and obviously that has went right out the window

This rinky dink bank is definitely a third rate operation pay your loan off 21 days later still no title give you a bunch of hoopla how they didn't know it was a payoff payment it was a regular loan payment and then back pedal is to the reason why you still haven't got your paperwork yet this place is definitely a third rate operation

Superb music venue!! MUCH for the Marietta folks to be proud of..ornate, nicely refurbished, very comfortable, great sound system and kind staff and crew!OOPSSS...this is intended for the PEOPLES BANK THEATER! :-)