People's United Bank Welles St, Glastonbury

Excellent service! Courtney always gives the best service.

I was told I had to bring my sons passport and ssn to open a joint account. He is only 15years old. I thought that strange because he is a minor. I brought the documents and opened the account. While opening the account the teller asked which country we were from. I told her our country of birth but that we are American citizens. My son had his US passport from which they took info. They called me two days later and told me I have to give them a copy of my sons passport and ssn to keep on files because he was born outside of the country. I told them he is an American citizen as his passport proved. The manager of the Glastonbury branch told me that I can either comply or he will close the account and send me a check. I went in and closed the account. That very afternoon I opened an account with my minor child at another back. When I produced his passport they said it is not needed. Peoples bank was just racially profiling us because we are black.

I have been a business customer of People's for nearly 20 years now. Having hundreds of employees requires a bank that can really perform the customer service, People's have always exceeded our expectations. Steven Sessions, our contact, we have known for many years and still continues to amaze us with the service, Thank you, Steve!

waited 10 minutes before they helped us at the drive in. but helped 3 cars in the other lane before us, when we arrived before the other cars.

This place is very slow. They get things done but they sure take their time

Horrible. Act not together at all.