Coe Bancroft - State Farm Insurance Agent New London Tpke, Glastonbury

I recently purchased a new car, and had a few hiccups with the dealership getting it here. Coe and his team were true professionals in helping me get the car insured, and handled all of the dealership hiccups for me. The team went out of their way to handle some last minute requests, even when they came in late on a Friday. This has been my second experience working with Coe and his team. As a first time home buyer, his team helped answer my many questions. Would recommend Coe for anyone looking for car/home insurance!

Coe Bancroft, from State Farm Insurance here in Glastonbury is a professional, honest and consultative agent/owner that does a great job identifying your insurance needs. He doesn't just sell you a policy - he asks the right questions to better understand your actual insurance needs before suggesting coverages. Being a local Glastonbury Realtor for many years, I see the difference he makes for his clients and I'm able to refer him/his agency with confidence.

Coe and his team always put the client's best interests first. Very knowledgeable. It is very comforting that if I ever have a question regarding insurance I can have it answered in a quick email or phone call.

Coe Bancroft's State Farm Agency has been so helpful to our family, working closely with us to set up and maintain our auto and home owner's insurance. They really took the time to learn our personal story and find us the best and most cost effective coverage for our needs. They also helped us see gaps from our prior insurance and areas of over coverage we did not need anymore. Very helpful, responsive and honest. Thank you Coe and Co.

I had a major wind-storm related leak in my roof in a recently purchased home. I filed a claim, and it took weeks to hear a decision. Meanwhile, water kept coming in, causing more damage. I called Coe, who said he’d look into it. Never heard back. Got a claim denial in the mail, saying they didn’t believe it was from the storm. Apparently, shingles just all blew off onto the yard by coincidence on the day of the storm. I called Coe, who blamed some unknown person for not getting back to me, and he would investigate and get back to me that day. Never heard from him again. Dropped him and State Farm.

Coe and his team really exemplify the good neighbor attitude of a professional agency. His commitment to his customers is always #1 and he can answer all questions, either personally or with prompt follow up. My dad was a State Farm agent and Coe reminds me of him, hard work, great customer service, and always there when you need him. Thanks for being my agent, since CT had SF agents for the first time so many years ago, appreciate all the sound advice.

I was in a serious head-on auto accident in 2019. I clearly had an option to immediately hire an injury lawyer, but Coe helped me through the whole process, which took over 20 months, from the day of the accident until I accepted the final settlement. In the end, this was a case in which it made sense not to hire a lawyer, but I could not have made this decision without his guidance. He is very experienced and understands all the details involved. Throughout the process, I felt at peace, which is most important.

As the old "Star Wars" saying goes, "...like my father before me," I've been a customer of Coe's for 22 years (and counting!) and have always been satisfied. All our auto, home, and life policies are through State Farm and Coe and his staff have been honest and transparent about everything.

I was shopping around for auto insurance for the first time and found that Sate Farm was the lowest cost and very professional and took no time at all to get a quote. They were super helpful throughout the entire process and I am extremely happy with my decision and coverage! I had a couple questions so I asked my agent and they were able to help my right away and explain it very clearly so I would be able to understand. Thank you State Farm for making it such an easy process!

Coe was great helping me switch my auto and homeowners insurance. He was easy to reach and very fast with documents and information. I highly recommend his service!