People's United Bank Massachusetts Ave, Cambridge

Terrible bank. Happy to take your money and charge high fees for a .01% checking account, but if you try to transfer money out, they flag it as fraud. Opened my account online but will need to go in person to close it. Incompetent customer service reps. Don't make the mistake of banking with this institution.

I found the staff to be friendly and efficient. People's United alerted me to the fact that my debit card had been potentially compromised. Was able to get assistance immediately, and my issue was resolved promptly.

Excellent experience at this bank! Professional and friendly. Thank you!

If I can give them 0 star I would have. I was at the bank to deposit cash, but the door would not open. I saw 3 employees inside talking with each other and they saw me too. But none of them would even come to the door to direct me. So they posted instructions to call first to make an appointment. But was it so hard to talk to your customers?? There were several posted instructions on the door and I did not see the particular one at first. So I did call but when I finally got to talk to someone inside they hung up on me. Never had a worse experience with a bank than this one!

I have not been able to transfer money from my savings to my checking for two weeks! The branch ar Stop And Shop in Tarrytown didnot open for two weeks but did not advise anyone. I made an appt with 14 Mamaroneck Ave at 11:00 a m on Saturday White Plains, NY bank. On Sat. A m Apr I 11. They walked out and locked the bank while I was standing there at 10:40. I held on for over 2 hours with your call center this afternoon. No one ever picked her up. She sent E mails to 2 White Plains branches and one Scarsdale, NY branch. I will find who to report this to. April 17. 2020.

Really unfriendly staff. I went to ask to exchange cash for quarters and they refused to give service unless I opened an account with them.

The service is appalling at this branch. I was a customer for 8 or so years and I just had it. Closed all accounts and moved to another bank.

Likes all the stuff you can do .