People's United Bank Pine St, Burlington

I’ve been a People’s Bank customer for over 22 years and will never go into that branch again. The bank manager, Sarah, is impossible to work with. I’ve been there twice for the same thing and left with anger, confusion and a difficult mission both times. I had to wait for her to come out of her office both times after being screened by the tellers. No smiley, I can help you attitude. I needed a fancy notary stamp and she asked me to practically do the impossible to get one. I tried. I opened an account at another bank... after asking her if I should. I got a stamp without any problems with the paperwork I had . She made me feel as if I was trying to STEAL MY OWN MONEY from another institution. It’s at another bank and I want to put it in Peoples United Bank My other relatives got their stamps at their banks with less paperwork ..easy! I will always be stressed and confused about this and won’t go back. I’m sure she happy about that. I get that there are rules. I don’t think Sarah knows them! Or, is it too much energy to find her stamp? It’s just a stamp...I had all the paperwork I needed for someone else to stamp it. I learned my lesson. No local downtown People’s banking for me.

I just want to say this bank has been serving me well for a very long time, and no matter where I went in the country this institution was always there for me. Next year they will be called another name, and I'm sure as of today the new bank will shoot me just the same with honor and respect.

$3.50 transaction fee for a slow machine. 🙁

Excellent bank, take care of their customers in a professional manner