Park National Bank: Logan Office N Market St, Logan

I had a checking account with this bank for years They use to be a great bank, but now things have changed. I wanted a new car. My credit was good. My father who has perfect credit offered to co-sign with me. The bank pre-approved me and told me to go look fot a car. I found a new Honda Civic and began to Buy it and Century/Park National Bank declined the loan. 12 other banks approved the loan. I was shocked and went and complained. I have been banking there since the 90's. They blamed it on some guy at corporate who didnt look at the paperwork correctly. Besides that I have seen staff turn over. Thier online banking has had major issues. This week they decided to update thier banking app the week of black friday and cyber monday. Thier app crashed, people were complaining so what did they do. They locked the bank doors in Logan. Im moving on to another bank as soon as I can I have already started a checking account.

I went in today to pay a car payment. I’m younger with tattoos. I was told they have a sunglass and hat policy and needed to take my sunglasses off. Meanwhile the older woman in front of me getting money out of someone else’s account had zero trouble with her sunglasses on. Not only am I posting to google but I am filing with the better business Bureau. This lady profiled me so hard.

Staff and owners are amazing. Great customer service. I currently bank here and I use the CNB app all the time for my banking. I've never had any problems or concerns. I definitely recommend this bank.

The only reason I didn't give them 5 stars is because absolutely no business is worthy of 5 stars.

A courteous staff is the main driving force to this establishment. Plus, they have money, and who doesn't like that?