Don Wood Chevrolet Buick OH, Logan

We are from out of town and started having some problems with our Terrain. We stopped in at Don Wood and the Service Manager, Mike McPherson was so nice and sympathized with are situation. I believe he even delayed his lunch to take care of us! I can’t even begin to tell you how much his simple act of kindness meant to us! I would highly recommend taking your vehicle here for your service needs!

I bought a 2017 Ford Edge. The original price I was quoted was $1000 different than the price I was charged. I also noticed a few scratches on my car and the salesman didn't seem to care. I took my car into the don wood in Logan to have the paint and seats done, when I called no one called me back. I called three different times and finally the next day i called and finally got ahold of the salesperson and asked if the scratches were taken off, I was told he didn't even check. I feel that was very rude. I am very disappointed with my entire buying experience..

Bought a truck from them was told if anything was wrong they would fix because they don’t like to have bad reviews! Well 3 days later we started having problems check engine light came on and now they said they will not help us out and now will not contact us back at all when we call! DO NOT DO BUSINESS with them!

My experience was amazing! I dont have good credit, and was nervous, but everyone was so friendly and down to earth it made my car buying experience so much fun! Im in love with my suv (nissan rogue.) Randy really took the time to work with me and explain things, were upfront and honest, and i feel i got a very good deal. I will never go anywhere else to buy a car. Randy was amazing, and I feel they are prob all great, was up there for 2 hrs and talked casually with most the guys there and it was a very friendly atmosphere. I'm an EXTREMELY happy customer!

Bought vehicle at their Logan lot. Everyone was professional and down to earth. Great buying experience! Love my Subaru!!

Worst Experience I've ever had at a dealership. These guys are as incompetent as it gets. Found a Ford Explorer I really liked on their website in Athens Ohio. We drove an hour to get there only to be told that their website was inaccurate. The SUV was actually in Logan Ohio, thirty minutes away from Athens. A sales rep even admitted that this happens all the time and suggested it was our fault for having trusted their website and said that we should have called first.. We had them call ahead to the other location to make sure it was still there. They said it was. Thirty minutes later, we arrived to find that the car in the pictures was not the car they were going to sell us. Instead of being a used car in excellent condition, we were shown an older model in poor condition with dents and a cracked body. It wasn't even the same year or color. We were told that the girl that takes the pictures uploaded the wrong one and that the one we saw online was sold long ago. We asked what they planned to do about the hassles they had put us through and they said there was nothing they could do. We were even willing to look at a different model but they made no attempt to work with us or apologize. They only took the time to show us a beat up expedition that didn't even have a working driver's window. This is the old bait and switch sales tactic. It's sleazy and fraudulent. The sales management obviously doesn't care about you. Avoid this place at all costs.Who is Don Wood? Someone I'm reporting to the BBB.

My wife and I had purchased 2 new vehicles in 2015, both experiences were fantastic. We purchased a used truck in 2016 for our business, it needed some work and we had Don Wood service department service the truck. Although there was a hiccup, Mike (at the service desk) cares about your business and took care of the issue in a very professional manner. My wife and I both value the hard work and professionalism demonstrated by Don Wood in Logan. We will be back soon for our next vehicle purchase! Matthew and Christina P

Zach jones donwood automotive is the bomb

Thank you so much to all the guys and gals at Don Wood Chevrolet for your dedication and help . We could not of asked for a better car buying experience . We came in with intentions on looking to possibly upgrade and after meeting Rob with the elite marketing group and seeing how helpful everyone was , we could not be happier ! Sincerely Raymond and Brenda Smith !

If I could give 0 stars.....Wife took her 2015 car for a routine oil change and tire rotation. The car came back grinding and jolting. While still at the dealership, she expressed her disapproval. The service attendant’s lack of customer service and condescending remarks, were enough to have her in tears. After I made 4 phone calls with the service department and 5 hrs had gone by, they finally returned her car in the same condition it was dropped off in. “Sorry for the inconvenience” Go elsewhere! Buy elsewhere!