Pacific Premier Bank S Broadway, Santa Maria

My husband has been considering switching everything from this bank to his other bank. Today we went through the drive thru and had such a great experience. Frankie is AWESOME! Her customer service is impeccable. My husband said as we were driving away, "I think I'm gonna keep this bank just because of her". Wish everyone out there had customer service like Frankie!

Pacific Premier Bank in Santa Maria has the best and most professional team of all banks! The location is very convenient and the interior decorations are wonderful. Thank you Jill and Alyssa for the outstanding provided services regarding my situations. I'm grateful to be part of an incredible bank, filled with phenomenal staff!

Pacific Premier is by far the best. I banked at another local bank before I made the switch and the other does not compare. Every time I go in I’m greeted with a smile and they know me by name. The three people that come to mind when I think about their amazing customer service are Asdrubal, Diane and Melissa. From opening my account to helping me figure out the online banking app they have always been happy to help!

Have been a customer for over 20 years. Has always been the best until today. One acct I deposit around $8000.00 worth of checks that I receive for room rentals. Today I deposit 2 money orders and was told they can't accept because instead of my name it had my last name and the word properties after it. I have been depositing checks made out in that manor for a very long time and just like that it becomes a problem. I was told I have to open another account and of course pay a monthly fee. Then to make me feel even less important the teller who questioned it in the first place asks me to move my car out of the drive through line so she can help the next customer. I was just waiting a few minutes for another bank employee to return with an answer to a question I had. As soon as I change my automatic debits I am done with this bank. But then I guess that substandard service is expected from a bank that has changed from Santa Lucia bank to Mission Community bank to Heritage Oaks bank to Pacific Premier bank.

Great customer service! The team is beyond friendly and helpful, as soon you walk in you are greeted. Definitely your Central Coast home feeling. Great Halloween decorations to!

Banking with Pacific Premier is a great experience. The customer service is top-notch, and Jill Stivers’s attention to customer needs is unparalleled. Highly recommend!

Branch Manager Valerie Moya Boice is wonderful. She recently helped me with a CD rollover, and was really a pleasure to do business with - responsive, capable, and very helpful.

The staff is absolutely amazing, very friendly and helpful with all my needs. They make sure to greet you as soon as you walk in. It’s a very good feeling to know you are being recognized.

from the moment I walk through the door I feel like family with the staff who attend me because they are very friendly at all times!😀

Great staff and very friendly. Customer service is amazing. They don’t make you wait around they serve you right away.