Bank of America Financial Center S Broadway, Santa Maria

Went in for some coins and obviously the side conversations are more important than the service to the client. Teller printed receipt twice and then stood to the side of the other teller to get change and continued conversation like if there wasn't a line of clients needing to get helped. And just to top it off I get called another name, doesn't your screen tell you who I am when I punch my code from inserting my card. Every time I go inside it makes me want to change banks even more.

This is been my bank for over 40 years, lately or at least last year they have provided me with very bad service. The lines are long and the waiting, only a few people working inside makes your trips to the bank very unpleasant. Just like others considering moving to another bank will be the best option, this bank for what I have seen they are not been very careful in following safety instruction with the virus. I would like to see this bank to turn around and reorganize and provide professional service to their clients but is not happening. At this time I do not recommend their services.

One person working and LONG line. Needed to cash a check. They didn’t dare ask why I don’t bank with them! Not sure how they stay open!!

Now this Branch is closed in the middle of the week in the middle of thier posted hours.. BofA, this is an outrage. I have tolerated this branches nonsense for 6 years, I'm closing my accounts and going back to just using Navy Federal again. You guys need to give this branch manager better support and if you are then I of need to replace them for all our sakes. Horrible branch ! Update, Iast review. I'm the Owner of a number of Businses to include minority interest in other projects. I want to speak directly to the CEO of BofA. (Brian Moynihan: 1.5 Million a year plus 24 Million in stock grants = 24.5 Million in 2020 tital salary! ) We pay you that. Do you care about us (your customers)? Here in small town Santa Maria or is our market to small and off yout bottom line radar? If it is then please just close the two branches before we all leave and your forced to close from loss of customers and poor reviews. It is starting to hurt your brand country wide because of social media. Or you can come down here yourself and fix it! It's your job . Do your job. Please.

Long line and only one teller not coo BoA

Worst wait ever line does not advance they should have more people working here.

On March 13th, I was hesitant about going into this B of A branch after reading the reviews. I was pleasantly surprised! The staff was so helpful. Ms. Pacheco answered all of my questions to my satisfaction. I was in and out the door within 15 min. Thank you B of A for your excellent customer service!

Well I am not from thIs area I am from L.A and BoFA has always treated me well. I have wanted to deposit money here but after reading the reviews im skeptical and honestly shocked how BoFA treats its customers here. Will be avoiding BoFA herenand instead taking my money to BoFA in L.A where they have a great history with me and its customers. Weird how its played differently here...best of luck to everyone!

My experience was the amazing to say the least . I went in two min before they closed today and I was helped by Liz Torres to set up new my bank account . Let me tell you Liz Torres has world class customer service . Liz was very nice and patient and explained everything for my at the fullest very professional thank you very much for all your help

Horrible experience. 50 minutes to get a cashier check. 6 tellers, all but 1 teller left and went in back. Bank manager, I assume, dressed like she was wearing a shirt 4 sizes too small. Dress more appropriate, and get more tellers working!