P1FCU Southway Ave, Lewiston

I'm not a member, but stopped by to see if they could help me withdraw some cash from an account with another credit union that doesn't have a local branch. They were extremely friendly and went out of their way to help me out. Much appreciated. That extra effort do not go unnoticed and I will keep this in mind if my bank needs every change.

I always get great service from the staff at P1FCU. They seem to always have best CD rates and are so easy to work with. The communications and account statements are really easy to understand. They really support and care about our community too. You can't do better than P1FCU!

I am a relatively new customer here. I was able to get there, park and go inside easily with my disability. There was a table of face masks immediately inside. The floor was clearly marked with adequate and bright blue social distancing spots. The employees all wore masks but despite that, the smiles were apparent. There is Plexiglas between tellers and customers. I felt very safe and Rhett answered all of my questions in a manner I easily understood and wrote me notes to help me remember his instructions and he was so patient, knowledgeable and helpful. His kindness and pleasance was icing on the cake. It does not feel like an errand you've gotta do. It feels like a place to go when you need dependable help and to be taken care of. I highly recommend.

They will continue to charge you insurance on your vehicle even if you get a policy. They charge a “$12 convenience fee” for using your credit or debit card to pay a bill. You have to use cash to pay that bill at the actual branch location. Forcing you to get a fee from their ATM if you don’t use Potlatch as your primary bank. THEN each time you call they will give you a 2 minute speech asking you permission to run your card after you’ve already been on hold for 20 minuets.

I've been a P1FCU member since 2017. I have never been disappointed. Excellent customer service from lobby, to drive thru to loan servicing.

My girlfriend had an account with P1FCU until I pointed out they were charging monthly fees to keep the account open. Any bank/credit union that charges monthly fees for 'account maintenance' is theft. It's simply another number in their database, essentially free to them. I tried to deposit cash into my account through P1FCU (another coop, BECU) and they need the account number. Apparently having the debit card will only take cash out (free of charge), but won't allow you to put cash in. This was also a problem with their ATMs. They are so far behind the times they only focus on making their buildings fancy, ensuring their employees look like models, and telling you their service is great rather than providing quality banking. Don't go through P1FCU, find someone else. BECU is fantastic (No BS and no fees), but if you don't want an account through them try Latah credit union. I won't be back to P1FCU.

The service is top notch, the interest rates are competitive, the staff is helpful, and I believe in the support P1FCU gives each community it resides in.

Love doing business with Potlatch i have been a member for years, Recently got two loans from Kim, she was straight to the point very easy to deal with short and simple. Highly recommend to see her for any loans

This is by far the best banking institution I've been involved with staff is very helpful and always looking to help you with your needs.

Been a member for a lot of years. Always great service and friendly staff.