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Otero Federal Credit Union E 10th St, Alamogordo

2.8
(10)Loan Agency
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1200 E 10th St, Alamogordo, NM 88310, United States

+1 800-376-9000

http://www.oterofcu.org/

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5:30PM
  • Tuesday9AM–5:30PM
  • Wednesday9AM–5:30PM
  • Thursday9AM–5:30PM
  • Friday9AM–5:30PM
CLOSED
    Otero Federal Credit Union 01
    Otero Federal Credit Union 01
    Otero Federal Credit Union 02
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    Reviews

    2.8/5.010 Reviews

    7

    70 c10 350 jtown
    2

    This company needs to fire their software person and hire a new one. Website or app don't work! This company might also consider getting a new president!!

    Response from the owner

    Our apologizes, our website was down for a little while through the night. If you may need further assistance please reach out to us 575-434-8500.

    d

    don cobb
    1

    Still not worth doing business here. I came years back to open a bank account and try it out. To open it's $25, that's all I out in there because I already didn't trust them. Three months later I still hadn't received my debit card, after many calls of course there reasoning now was because they feared it to be used for fraud. So I closed the account, costing me the $25. Present day still come to do business here but still annoyed by how unprofessional they are. I call ahead to schedule with notary, they say I don't need an appointment, that's great, but when I show up and wait there goes lunch break because I had to wait. I get it your busy, hence the point of me scheduling ahead, so I don't miss more work. So from what I've seen, OFCU doesn't work with people.

    T

    TONY CARABAJAL
    1

    Very poor excuse for a financial institution Watch your account like a hawk!!

    Response from the owner

    Our apologizes for what might have happened. Please reach out to us for a possible solution to the cause of your review.

    K

    Karen Roth
    1

    In July I had OFCU take out my Roth IRA and send the money to my New Current Banks savings. I was told this was done they gave me a receipt. I told them I do not bank with them anymore. I kept checking for the money nothings happened. I called and was told it takes time to transfer the money. So I waited I found out today they still have not transferred the money, yet OFCU never called to let me know what was going on. Instead of transferring it to my Current Bank they have still have it! It was only put in my OFCU savings. Thank God they did not lose it. I have tried to close my accounts with them and every time I do business with OFCU they do not comply with my directions. Once again I have to correct the mistakes made with this bank.

    C

    Christopher Brennan’s
    2

    **DO NOT FINANCE THROUGH THIS BANK** in 2017 I purchased a new vehicle at the local Toyota dealership, and used OFCU to finance the loan (went with the lowest interest rate). I established monthly automatic payments, and personally mailed in additional checks (in between monthly payments) to go towards the PRINCIPAL of the loan. On **3** separate occasions OFCU received the check, but did not cash it, until weeks later. Also on the most recent incident they charged me INTEREST on the additional check made for the PRINCIPAL of the loan. Save yourself the headache of dealing with these inexperienced bankers, and go with a different bank. I will be refinancing soon Given *2* stars (instead on 1) for the call representatives are always polite; however they seem undertrained, and the member who can “fix” the issue is at “lunch” every time I call (mornings, afternoons, evenings)

    J

    June Bee
    1

    They will make a mistake, Not do anything about it, Lock your lines of credit, and damage your credit score. Repulsive.

    N

    Notoriouss
    5

    Amazing experience, Rose at the front was very kind and helpful

    Response from the owner

    Thank you for the review!

    S

    Stephen Newell
    1

    Don't let them trick you with insurance for a loan. They take the money plus the interest as well. The insurance is just for incidental. If nothing happens to you and you pay off the loan they keep it all.

    p

    pits megee
    5

    I have never experienced bad things here, I have always had great customer service, always greeted at door,only problems I have seen is customers who want the bank to break rules.I like it here and think the people are great

    B

    Blair Black
    3

    Very slow. I have an acct only for my vehicle and usually when I go i am in the drive through for 15-25 min.

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    FAQs

    • 1. How Can I Connect Otero Federal Credit Union?

      In order to make contact with them for loans, you can dial this phone number +1 800-376-9000, or you can direclty find yourself online loans. If you need any loans like guaranteed personal loans, you can click here, which will be more convenient.
    • 3. How Can I Take Out a Loan at Otero Federal Credit Union?

      The fastest method is to complete their online form on their website. For your need of payday advance loans from the Internet, simply browse our site to learn more about detailed information.
    • 5. What To Do If I Cannot Repay My Loan?

      The best way is to discuss with your lender at first and think of a solution for both parties.
    • 2. Where To Find Otero Federal Credit Union?

      Otero Federal Credit Union is located at 1200 E 10th St, Alamogordo, NM 88310, United States. If you wan to visit them personally, you can make use of the map to find a way to get there.
    • 4. Is Otero Federal Credit Union an Agency? Or a Lender?

      Otero Federal Credit Union is a Credit union. Or you can directly find CocoLoan, which is a lending agency, can help you establish connections with 100+ lenders to get miscellaneous loans like installment loans online, look at this page to find out more.
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