OneMain Financial Timber Dr, Garner

Overall I was ready to give up on trying to get a loan. The people that I had spoken with was just rude, didn't know what was going on or didn't know everything I need to bring with me. Then Dana got on the phone and she was absolutely pleasant and amazing! I would give more stars bit it was like pulling teeth to get someone competent on the phone. If you call here ask for Dana! She's amazing, patient and very informative.

The staff is nonchalant, unprofessional, very rude and not trained properly!!! Eddie I think that was his name is the MOST UNPROFESSIONAL employee that I’ve spoken with at this location . Do yourself a favor and RUN FROM THIS BRANCH!!! Not even if it’s your LAST RESORT! You’re welcome! First he said the don’t work with Wells Fargo and my SS don’t match my bank.. which is not true.. don’t waste ur time at this place.. go somewhere else

The McCoy person should learn how to not use "sweet" or "baby" and "dear" when talking to clients. I don't appreciate being called that over the phone. Learn professionalism. My husband nor I do not like to be called these names. Office manager should have a talk with this person and let her know not to use these words there are some people who like being called these words for we do not. If nothing is done about this then i will be going to corporate.

I couldn’t get to my car fast enough to write this review. I just got a loan here. The people in this office have bad customer service. I felt super rushed, and the person who helped me named Danelle seemed super irritated and rude like I was holding her up. The worst part is when I left out I watched her roll her eyes and appeared to have been gossiping about me with her coworker.

Awesome dealing with the folks over here in Garner. They didn't over pressure me to purchase extras just gave me what I needed for my situation. I walked in and in 20 minutes walked out with a painless 10k loan. I would highly recommend them and will definitely use them in the future.

The staff is nonchalant, unprofessional, very rude and not trained properly!!! Andrea is the MOST UNPROFESSIONAL employee that I’ve spoken with at this location . Do yourself a favor and RUN FROM THIS BRANCH!!! Not even if it’s your LAST RESORT! You’re welcome!

Very nice & professional employees. The manger Andrea is such a sweetheart. She goes out of her was to make the process a easy as possible with a variety of possibilities. I would refer this location out to family & friends.

the only place that will give you a chance is One Main

I would not even give one star I tryed to get a loan said I was approved online then I call this office and was told nope we can not help. I am disabled and was trying to get a lian to buy a car to get to doctors appointment and grocery store but I don't care to deal with them anh more tell me I'm approved then bascially slap me in the face and say no very hurt

Andrea (Manager) and Eddie have been exceptionally helpful in my dealings with the Timber Rd., Garner, NC Office.